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B & J Heating & Air, Inc.

4.1

About this business

Location details

401 S 9th St, Fort Smith, AR, 72901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.130 reviews
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Joseph Reynolds's profile image
Joseph Reynolds 
on Google
4 years ago

They came out and checked our AC/heat unit and had a board and blower motor out so they had to order parts. So a week later I call, still no parts 2 weeks later I call and they had parts. A day later guy came out to replace parts. He claims he couldn’t get the motor off the fan or something so they have to order the whole thing. So now we wait again with no heat or air and it’s going to cost us more money. Updated: I talked to the owner and he explained the situation COVID-19 has put them in when trying to get parts for repa... read more

Jason Watson's profile image
Jason Watson 
on Google
4 years ago

Matt and the guys at B&J Comfort Solutions installed a new high-efficiency replacement system this summer for our home. We are very pleased with the utility bill savings and increased comfort from our new unit. With Matt’s help along the way, a great job by the installers, and the available financing options, our experience with B&J Comfort Solutions was excellent. Top notch company! 

Debbie Kay's profile image
Debbie Kay 
on Google
4 years ago

The tech showed up with no mask and refused to wear one even after I informed him I have a terminal illness. This company puts almost a 1000% mark up on the products they install. The tech lied about the thermostat he put in and owner yelled when I tried to speak with him. This is a crooked company. 

Brent McCord's profile image
Brent McCord 
on Google
4 years ago

I would love to let Fort Smith know about their customer service....Incredible! I am waiting on a new replacement and they have come out and installed window units to get me by until installed. Great technicians and great owner! Matt C takes care of his clients and his techs are very good, dependable, honest and on time. Great job B & J!!! 

W John Martius Jr's profile image
W John Martius Jr 
on Google
4 years ago

Very good experience from the Sales Rep to the Installers. All very professional, quality of workmanship excellent. Their installers were friendly and more than willing to answer my questions and describe the process as they went along. I certainly and wholeheartedly recommend B&J Comfort Solutions for any HVAC work. 

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Frequently asked questions about B & J Heating & Air, Inc.

How is B & J Heating & Air, Inc. rated?

B & J Heating & Air, Inc. has a 4.1 star rating with 30 reviews. 

When is B & J Heating & Air, Inc. open?

B & J Heating & Air, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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