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B & D Pools

3.5

About this business

Location details

5454 NY-12, Ste 1, Norwich, NY, 13815, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
3.574 reviews
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David Moses's profile image
David Moses 
5 years ago

Was in 3 times over the last 2 weeks without a mask, spent over a $1000. Today I go in, and the lady who served me each time I was in before, told me i had to put a mask on, nobody else in the store, all while her mask was half off her face. I said I'd take my buisness else where and left. You guys lost a Hot Tub sale and a customer for life. 

Bleyle Robert's profile image
Bleyle Robert 
5 years ago

DO NOT RENT A UHAUL FROM THESE DECEITFUL CROOKS!!! Its people like this who ruin it for other smaller local businesses. I wouldn't do business here again if I was paid to. 

Becky Glendening Johnson's profile image
Becky Glendening Johnson 
5 years ago

Customer service leaves a lot to be desired. I was tying to discuss with the owner my dissatisfaction of services and I was told "we are done discussing this issue". Extremely poor customer service. We, as customers, are the determining factor if your company thrives or starts to decline. I have now switched to another pool service and I am encouraging others to do the same. 

Jason Miller's profile image
Jason Miller 
8 years ago

customer service was horrible, i have had better experiences talking to a door. scheduling a service was impossible, unclear on arrival or able to even provide estimate on basic service. prices are never marked on products so you dont know what you are paying. 21st century pool and spa offered me a deposit back on chlorine jugs that these folks wouldnt!!(didnt keep my receipt) if i could give zero stars i would, they dont even deserve a single star!! wont spend another time in this place ever again! Nice work B&D! ;-) 

Keith Terri Gibbs Butler's profile image
Keith Terri Gibbs Butler 
8 years ago
Bruce Osterhout's profile image
Bruce Osterhout 
9 years ago
Shawn Irons's profile image
Shawn Irons 
11 years ago
Don Osterhout III's profile image
Don Osterhout III 
12 years ago

Frequently asked questions about B & D Pools

How is B & D Pools rated?

B & D Pools has a 3.5 star rating with 74 reviews. 

When is B & D Pools open?

B & D Pools is closed now. It will open tomorrow at 9:00 a.m. 

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