Azalea Skin Treatment Center

Candy L. 

on Citysearch

9 years ago

Professional and dedicated staff. 

Dena T. 

on Citysearch

10 years ago

Stepped in their office to make an appt. after 5 full minutes of standing at the glass, I was not greeted or spoken to. The girl looked at me twice, but never opened the glass window. After 5 minutes of complete rudeness, I left!!! The least they could have done is greeted me and told me they would be with me in a minute. I guess I have to keep driving to Raleigh for a good dermatologist. 

Steph A. 

on Citysearch

11 years ago

Have been trying to get my daughter an appointment for months. I was told to call when her symtoms would arise and they would get me right in. When you call to make that appointment, that means 2-3 weeks down the road. By then, we are past a time when sher condition was visible. Finally had an appointment and her symproms were active and I recieved a call that stated they will no longer be open that day due to a change in plans for the holiday. I called the office and recieved a different story, that they just do not make ap... read more

Ginny G. 

on Citysearch

12 years ago

Don't go there! I had a new patient appt. last summer and asked when I first set up the appt.to see Dr. Ketcham since I had been a patient of his when he was behind Raleigh Hospital in Raleigh years ago. After being asked for payment up front, I am taken to a waiting room and Cathy Poole, P.A comes in and says that since I am a female and that all new patients get a full body check, she has to do it. After examining me, I see Dr. Ketcham ,along with Cathy, and she tells him what I need. Then he leaves after 5 minutes! I felt... read more

donna C. 

on Citysearch

13 years ago

Wait time/pysician assuming/no show fee – I went to Azalea Skin Treatment. I had a spot biopsied. Was told by nurse practitioner that it was nothing. Came back basal cell. Never take their opinion if you really suspect something is going on. I felt like they left me in the dark about the surgery as far as what to expect. Suppose they do it everyday and thinks everyone else does to. I was very pleased with the results of my surgery. Do not like their no show policy fee. It would be OK if they would consider your time as well.... read more

ShiShi08 

on Citysearch

13 years ago

DO NOT CARE ABOUT CHILDREN!! VERY UNORGANIZED!! HORRIBLE!! – I took my 2yr old daughter in for a scalp condition. I asked to set an appointment with the doctor, but instead they had a nurse see us?? The nurse, Cathy Poole, barley looked at my daughter's scalp. She seemed scared to examine her, even thought she was wearing gloves. She finally prescribed a medication that cost $120 dollars, which I'm sure they get a "kick-back" from. I attempted to contact Nurse Pool several times for a generic alternative, she NEVER returned ... read more

fromDunn 

on Citysearch

13 years ago

Great care, friendly medical staff – I have visited Azalea Skin Treatment three times over the past five years. I have always been very pleased with the medical attention I receive. The staff takes time to understand the issue and provide treatment. They also provide timely follow-up to testing issues-a welcome change I haven't received before. I regret I'm not better with names. Kim was my attending nurse and was very professional and kind. The PA that assisted me during one visit couldn't have done better. The doctor is to... read more

jtbrighten 

on Citysearch

14 years ago

Bad Scheduling, Rude – Had an appointment scheduled at 4:30, after driving to the appointment the front office rudely informed me that my appointment was at 3:30 even though I had the handwritten card to prove what was supposed to be scheduled at 4:30. Waiting room was packed, obviously they overbook for such a small office. I was offered an appointment a month out. Wrote email to voice frustration and received form letter type email which didn't make me feel any better about the situation. 

Garner NC resident 

on Citysearch

14 years ago

Proud to have such a great medical team in Garner! – I was very lucky--through word of mouth--to find this great skin treatment team. I see Cathy Poole every six months for mole scans, and I have had several moles surgically removed by Dr. Ketcham. Due to my genetic history, I battle psoriasis and potential melanoma. Unfortunately, my close relative already lost his fight with melanoma. I am very selective when it comes to dermatologists because untreated melanoma ends in death. I am proud to rate this medical center with fi... read more