Az Spa Repair

Dan F. 

on Yellow Pages

5 years ago

This guy stole $700 from me. Mike, the owner at AZ Spa Repair, came to my house to repair my hot tub in Dec 2018. He quoted me $1,300 to repair the hot tub, with a part that cost $700. On Dec 7, 2018, he had me prepay $700 for the part, which he then put on order. Months passed without any part or service. In about early Summer 2019, I finally asked him to cancel the part order and refund my $700. He said he would, but would not pay be until he got a refund, which I thought was odd and told him I did not want to wait until t... read more

David 

on BBB

7 years ago

Hired this company to repair a spa. Mike said he needed to make it to code by installing a GFCI Breaker. He installed a regular breaker and charged me for a GFCI. 15$ for a regular, but he charged me over $150. Did some plumbing repairs but did not test and did not repair the issues. I have pictures and documentation on this entire debacle. 

Don 

on BBB

7 years ago

I ordered and paid for a spa cover in early January and they never delivered it. Broken promises and no returned calls. I had done business with Mike for years without any issues. I wish I would have checked the BBB website before losing $350. 

Steve L. 

on BBB

8 years ago

I paid AZ Spa Service to install a new board in my spa. The owner said if I hired him he would come back and install another part that I was waiting to be delivered. When I received the other part I scheduled a time for the install. They never showed up and never returned my call. I took the day off work to be home for the appointment. The lack of care on their end to follow up should be a concern to anyone considering hiring this company. The 1 year warranty that they put on the board is useless if they won't call me back. ... read more

mary helen o. 

on BBB

8 years ago

Ordered a spa cover and paid in full in October and in February still no cover. Called weekly for a month and finally got Mike on the phone and he said he has been so busy but will have it out the next day. Took the day off from work to be home for delivery and you guessed it..No delivery and no call. Called to get Money back and no response.worse service ever. 

Disgruntled. 

on BBB

8 years ago

I purchased a spa cover from Mike from Arizona spot repair on July 1, 2016. He Informed me that he would be installing the spa cover within a three-week period. It is now three months later and I have called him on three separate occasions and he states he'll be out to install it. It is almost three months later and it has not been installed. I called him today he stated he would call me back within five minutes but he has not returned my call. Avoid this Company. I assume that I'm going to have to take him to court. 

Mary 

on BBB

8 years ago

Very aggressive person and not sure he knows what he's doing. Put pieces back upside down. Over torqued screws. Multiple trips to fix leaks that he didn't identify. I think he just says you need a new pump no matter what. Pass on him