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AW Collision of Concord

4.8

About this business

Location details

2291 Vía De Mercados, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 1:00 p.m.
SunClosed
4.8281 reviews
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Tae 
a year ago

4 Star : Likely to Recommend 4 Star : Repair Quality The customer service and warranty support were excellent. However, the installation process was challenging due to the use of defective parts. While AW replaced the defective parts under warranty, they still showed minor cosmetic damage. I accepted them, as I could not continue repeating this process. I am still concerned whether AW conducts quality assurance before installing parts, as this issue resulted in wasted time for the customer and unnecessary disassembly and rei... read more

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Kirstie 
a year ago

5 Star : My Experience Thank you Joel for all your help! 

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Carl 
a year ago

5 Star : My Experience Matt was a very good rep. 

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Grace Or Doug 
a year ago

5 Star : Likely to Recommend 5 Star : Repair Quality Best service ever Rich Albright made it seamless. 5 Star : Customer Service 5 Star : Returned Clean 

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Bret 
a year ago

5 Star : My Experience I worked with Rich Albright, I had an excellent experience as a customer. Rich let me know exactly what was going on and helped me through the process. This was my first accident ever, Rich made me feel comfortable through the whole procedure. he was punctual and kept in contact with me the whole time 5 Star : Likely to Recommend Great customer support 5 Star : Repair Quality if I ever have to use a body shop again, I will look no further an A&W. Thank you very much Rich Albright. 5 Star : Customer Ser... read more

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Baele 
a year ago

5 Star : My Experience 

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Mitsuru 
a year ago

5 Star : My Experience Thanks to everyone, especially Joel, providing friendly and professional services. I appreciated everyone’s courteousness, and the quality of their work. 

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Satish 
a year ago

5 Star : My Experience Rich was a true professional and did a great job and kept me updated 

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Tae 
a year ago

0 Star : My Experience There are minor issue with defective parts and installation. Mr. Joel lbarra said that he will order parts and correct issue. I am not satisfied 100% yet but I am satisfied Mr. Ibarra’s good customer service. 

Frequently asked questions about AW Collision of Concord

How is AW Collision of Concord rated?

AW Collision of Concord has a 4.8 star rating with 281 reviews. 

When is AW Collision of Concord open?

AW Collision of Concord is closed now. It will open at 7:30 a.m. 

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