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AW Collision of Concord
- Body Shops
- Concord, CA
About this business
Location details
2291 Vía De Mercados, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
0 Star : My Experience There are white paint stains in the copilot rear side of the vehicle. I have sent an email and the person who delivered to me the vehicle took note and pictures of the stains. The stains were not in the car when it arrived to AW collision for the repair. I am attentive to receive answer on how you will be able to solve the issue.
5 Star : My Experience 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality Great job! 5 Star : Customer Service 5 Star : Returned Clean
4 Star : Likely to Recommend 4 Star : Repair Quality The customer service and warranty support were excellent. However, the installation process was challenging due to the use of defective parts. While AW replaced the defective parts under warranty, they still showed minor cosmetic damage. I accepted them, as I could not continue repeating this process. I am still concerned whether AW conducts quality assurance before installing parts, as this issue resulted in wasted time for the customer and unnecessary disassembly and rei... read more
5 Star : My Experience Thank you Joel for all your help!
5 Star : My Experience Matt was a very good rep.
5 Star : Likely to Recommend 5 Star : Repair Quality Best service ever Rich Albright made it seamless. 5 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience I worked with Rich Albright, I had an excellent experience as a customer. Rich let me know exactly what was going on and helped me through the process. This was my first accident ever, Rich made me feel comfortable through the whole procedure. he was punctual and kept in contact with me the whole time 5 Star : Likely to Recommend Great customer support 5 Star : Repair Quality if I ever have to use a body shop again, I will look no further an A&W. Thank you very much Rich Albright. 5 Star : Customer Ser... read more
5 Star : My Experience
Frequently asked questions about AW Collision of Concord
How is AW Collision of Concord rated?
AW Collision of Concord has a 4.8 star rating with 208 reviews.
When is AW Collision of Concord open?
AW Collision of Concord is closed now. It will open tomorrow at 7:30 a.m.
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