This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Avocado Green Mattress - Natural & Organic Mattresses - Hoboken
- Mattresses
- Hoboken, NJ
About this business
Certified organic mattresses from Avocado Green Mattress are designed in Hoboken, NJ, and handmade in sunny California. Our mission is to be the most respected source for natural, non-toxic and organic mattresses, pillows, bedding and reclaimed wood furniture at affordable prices — while maintaining environmentally conscious, ethical and sustainable business practices. We are the first mattress brand to achieve Climate Neutral certification. Our mattresses are MADE SAFE non-toxic, Greenguard Gold certified for low emis... read more
Location details
12 Hudson Pl #100, Hoboken, NJ, 07030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I waited weeks for a duvet and cover from Avocado. When it finally arrived, the cover was torn in multiple places after one gentle wash. Masie S., their "Customer Experience Assistant Manager", offered me a vague “priority remake”—aka more waiting—and no accountability. For a company that sells “luxury” and “sustainability,” they’re shockingly careless with quality and customer experience. Extremely disappointed and would never purchase again.
Haven't bought mattress yet, but live chat with Hanaa was most informative and efficient I've ever had so this is my first ever Google review of a chat or maybe of any business on Google. Hanaa's replies were detailed and comprehensive, the polar opposite of frustrating 45 min. wasted few weeks ago with Anthem BCBS live chat. Non-live AI bots are the worst since they assume nobody has looked at website and can only answer FAQ. AI is a long way off from producing replicants!
So I'm looking for a mattress topper and my call happened to be answered by a Ms. Katie Cardenas at their Hoboken, NJ location. Wow! I wish all companies had someone in sales as nice and as informative as Katie was. 5 Stars!
Our mattress basically collapsed on one side after just five years. The warranty claims process is designed to exhaust you with forms, pictures, conversations with “Aura”, the intervention of an independent mattress arbitrator (no, I’m serious), and finally a denial. There is no warranty in reality.
Frequently asked questions about Avocado Green Mattress - Natural & Organic Mattresses - Hoboken
How is Avocado Green Mattress - Natural & Organic Mattresses - Hoboken rated?
Avocado Green Mattress - Natural & Organic Mattresses - Hoboken has a 3.8 star rating with 242 reviews.
When is Avocado Green Mattress - Natural & Organic Mattresses - Hoboken open?
Avocado Green Mattress - Natural & Organic Mattresses - Hoboken is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com