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100 King St W, Toronto, ON M5X 1E3, Canada, Toronto, ON, M5X 1E3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Aviva’s claims process lacks transparency and fairness. The investigation of my claim was handled without considering all the facts or evidence I provided, and communication was inconsistent and dismissive. It felt like decisions were made by policy rather than common sense or compassion. Seeing Aviva’s low BBB rating and multiple unresolved complaints, it’s clear this is not an isolated issue. Customers deserve better communication, empathy, and accountability from an insurance company that promotes trust.
The worst customer service I've ever experienced
The worst to deal with. Stay away.
One of the worst company in Insurance industry… my brother moved from the address and instead of transferring her insurance to different city the agent stated that it will take 2 to 4 weeks as that is a different department who takes care of that.. My brother called the general line and they stated that they do not have record as their system does not allow them to review the policies of individuals and only specific agents have access. Which means agent can literally put any rates they want… This company agents act differen... read more
Aviva Canada has a 2.2 star rating with 97 reviews.
Aviva Canada is open now. It will close tomorrow at 12:00 a.m.
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