Avis Car Rental

Minetta Oliver, M.Ed, LCAM 

on Google

2 weeks ago

I just used Avis for my second car rental. Last time I ever go there. I rented a Toyota RAV4 or something similar and received a Chevy Trax. Definitely NOT the equivalent. An equivalent would’ve been at least an equinox. However, the girl who works at the desk seems unable to do very much except handover some keys. She told me that while the light was on indicating it needed an oil change, It actually had an oil change. They just had not reset it. Highly questionable but I had something I had to attend to and had to go I lef... read more

Rebecca Merritt 

on Google

2 months ago

Absolutely awful experience. I was charged nearly $800 for a rental that should’ve cost around $200, and months later, no one at Avis can tell me why. I originally booked through a third-party site and paid $292.77 upfront. Avis said they didn’t receive the payment, so they rebooked me directly at the same or lower rate — fine. But then they charged my card without explanation, and now can’t even find my reservation, my agreement, or my final receipt. I’ve been trying to dispute this since April, and every time I call, I’m t... read more

Deanna Bretzer 

on Google

4 months ago

Our rental did not have air conditioning. Man behind the counter was incredibly rude, sexiest and ageist. He questioned if I knew how to work the air conditioning. As a millennial that grew up in the 90s I definitely understand which button to push for the AC. No help whatsoever and was forced to go back to the airport for our rental. The woman behind the counter had an attitude and told my party “to call the airport location except they won’t answer their phones”. The fact that they would not do any service recovery or even... read more

Michele Butcher 

on Google

5 months ago

I rented a vehicle that had been in a wreck, The side panel near window was missing and the leftover tape was still stuck to the car. The car pulled horribly to one side. The worst part was that I forgot my handicap sticker in the car. I called later that night. I was told that they did not find it. I know that it was their, Someone took it and they did not care. I did report to the DMV. I know my stupidity for leaving it