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Avis Car Rental

3.6

About this business

Location details

5535 Clinton Highway, Merchant Dr At, Merchant Dr At, Knoxville, TN, 37912, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun8:00 a.m. to 2:00 p.m.
3.686 reviews
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Rakesh Chowdhury's profile image
Rakesh Chowdhury 
a month ago

The worst rental experience and customer service support! They took my booking online and charged me prior to handing over the car. Then about 15 minutes before my car pick up, they informed me they didn’t have any car available at that moment. I called the customer service after getting redirected from multiple departments. They said they wouldn’t be able to manage any car for me because I was charged online which I did through them on call! Then they promised me 50% refund of my total charged amount as compensation even if... read more

Dionne Fields's profile image
Dionne Fields 
2 months ago

I have been a Avis and Budget Customer for years. Today, a lot has changed in the last 24 months. My weekly rental has almost double now. Each week there are extra authorizations on my credit card for $600 plus the $250 deposit and plus the weekly rental. I use to get a free day using just 700 points, now Avis wants 1400 points for one free day. I use to add my personal car insurance on my profile on the Avis website and Avis App, they blocked this option, to force me to purchase their over price car insurance. I’m now in th... read more

Carol Denton's profile image
Carol Denton 
2 months ago

When I arrived at the Clinton Highway location they told me the car was not here. I would have to wait for it. I have never had this happen to me! Have you? 

Rob and Aaron Parker's profile image
Rob and Aaron Parker 
4 months ago

Avis Car Rental at Clinton Hwy in Knoxville has provided consistent, excellent service over the years. The gentlemen are kind, courteous, and respectful. I know when I go there if my requests can be met, they will be met. In fact, on more than one occasion, they have gone above and beyond. I used to frequent the airport Avis location, but the customer service and quality of vehicles there has drastically declined. I was so lucky to find the Clinton Hwy location and will continue to give them my business. I have see a few low... read more

Ashley Rolle's profile image
Ashley Rolle 
4 months ago

Since I’ve been living in Knoxville, this has been the only place I go to when I need a rental and I’m never disappointed. Sam and everyone else there are always great and helpful. 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 3.6 star rating with 86 reviews. 

When is Avis Car Rental open?

Avis Car Rental is closed now. It will open tomorrow at 8:00 a.m. 

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