Avis Car Rental

Amy 

on Google

3 months ago

We just had a fantastic rental experience with the assistance of Eddy (sorry if I’m spelling his name incorrectly) at the Roseville, MN location. On very short notice—because a different company had failed us!—he helped us to get into a weeklong rental vehicle that comfortably seated five adults plus luggage for an out-of-state trip. The Ford Explorer was clean, comfortable and had all the latest safety and navigation features. It made our travels so easy and Eddy’s personal assistance over the phone and later during pickup ... read more

Megan Noyes 

on Google

4 months ago

Do yourself a favor a go elsewhere. Upon return, the agent drove the van off around to the back, then drove it back to where I parked it and said there was a HUGE scratch all along the side. I went out to look, didn't see a scratch and took pictures. I asked him to show me, he scoffed and we looked at it. The scuff (not scratch/paint damage) along the side of the van could be rubbed out and it didn't get put there on my watch. Take BEFORE and AFTER photos when you get and return keys. Watch for scams. When I pushed back, sho... read more

dao vang 

on Google

5 months ago

Poor customer service. They will force you to take unwanted charges, unauthorized services you dont want or need. Go somewhere else 

Araseli Diaz Gonzalez 

on Google

6 months ago

DO NOT RENT A CAR FROM THIS LOCATION 1. We got there 40 minutes before our rental to get started on paperwork and we still didn’t leave at the time we had the car rental booked. 2. The car was dirty inside and out and he made us drive the vehicle to the car wash and he said he would meet us there to pay for the car wash and he didn’t follow us there and we had to call him asking where he was and he said a customer show up and he had to help the customer and ask us to pay for it and he would return the money back to us in cas... read more

Mark Dustrude 

on Google

7 months ago

Disappointed. Did you know you can rent a dirty vehicle? I didn’t—until now. What I reserved was not what I received. And after 14 attempts to get even a small discount for the inconvenience, I was met with indifference. This experience was frustrating, and the lack of accountability is unacceptable. Rent elsewhere if you expect even basic standards of cleanliness and customer service.