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Avis Car Rental Thousand Oaks operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.
389 E Thousand Oaks Blvd Unit 3, Thousand Oaks, CA, 91360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | 8:00 a.m. to 12:00 p.m. |
Car was dirty and window wash fluid was empty with a warning light on. Also customer service was non existent. Will definitely go elsewhere for car rentals.
I recently rented a car from this Avis location and had a very disappointing experience. The vehicle we were given reeked of cigarette smoke. When I mentioned this to the employees at the desk, both denied smelling anything and showed no interest in helping resolve the issue. Instead of offering a solution, one simply said, “You don’t have to rent a car,”—not exactly helpful when we had a trip planned and were leaving immediately after pickup. To make matters worse, they marked the car as having a full tank of gas when it ac... read more
Avis Car Rental is exceptional. The staff is friendly, and the service is remarkably fast. I appreciate how efficiently they handle rentals, making the process smooth and hassle-free. Their vehicles are well-maintained, ensuring a reliable driving experience. The pricing is fair, and the customer service is top-notch, always addressing needs with a smile. I highly recommend Avis for anyone seeking a stress-free car rental experience with quality vehicles and excellent support. It’s a dependable choice for travelers.
Made a reservation online and got there to find out it wasn’t available. Normally I wouldn’t care but instead of correcting their mistake and apologizing, the lady went on, with attitude, to say that I booked too last minute and that it was my fault. And then when I asked her to change my reservation to get the crappier option that was available, she told me I had to do it, even though she was sitting in front of a computer.
If I could give negative stars they would get 5 negative stars. They're rude and not willing to help. They won't take the time of day to even try to help . Will not answer the phone or disclose their inventory till you get there , just to find out the car they say you can reserve they don't even have
Avis Car Rental has a 2.7 star rating with 149 reviews.
Avis Car Rental is closed now. It will open at 8:00 a.m.
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