This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Avila at Rancho Santa Margarita Apartments
- Residential Leasing
- Rancho Santa Margarita, CA
About this business
Location details
22751 El Prado, Rancho Santa Margarita, CA, 92688, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Without a doubt, this is one of the worst-managed apartment communities in South Orange County. I lived here from June 2025 to July 2026, and it was easily the worst apartment management experience I've ever had. If you're a responsible, hardworking person looking for a quiet place to come home to, this is certainly not it. The property is constantly filled with speeding vehicles, loud music/honking, residents yelling, domestic disputes with the Sheriff’s department constantly here, and cockroaches all inside the apartment u... read more
The bbq area is very useful and inviting. The community is very quiet and friendly. The staff has been very nice to me and the move in process was smooth. Maintenance is very fast and friendly.
Overly invasive application process, they demand to see income by asking you to link your checking, savings, credit, etc accounts to AI software (a credit check and linking your pay stubs is not enough). Unnecessary invasion of privacy. Interacted with 3 separate individuals throughout the application process who did not communicate well, had to keep repeating the same information to folks who seemed to not be listening…
I recently toured this property and had such a wonderfule experience. The leasing office was so nice and welcoming. They made the tour enjoyable and provided helpful information about the apartments and community features. The units were very spacious and esthetically very pretty. I left with a very positive impression and will be renting an apartment this month.
It is unfortunate how the management of this property is ruined by the lack of ethics of its staff. Laura and Raquel initially present themselves as nice and pleasant individuals, but that facade completely disappears in daily interactions. They show total disinterest and negligence toward the residents' needs. Most seriously, there is a clear lack of equity in their service; if you are of Hispanic origin, they treat you terribly, completely ignoring reports about loud, smoking, or disruptive neighbors. It is unacceptable fo... read more
Frequently asked questions about Avila at Rancho Santa Margarita Apartments
How is Avila at Rancho Santa Margarita Apartments rated?
Avila at Rancho Santa Margarita Apartments has a 4.1 star rating with 258 reviews.
When is Avila at Rancho Santa Margarita Apartments open?
Avila at Rancho Santa Margarita Apartments is open now. It will close at 6:00 p.m.
Browse nearby in Rancho Santa Margarita, CA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com