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2198 NE 163rd St, North Miami Beach, FL, 33162, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:30 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Worst customer service I have experienced they don't even have common decency to call you back
Business response:
Hello Jessica. We're sorry about your experience. Your review has been forwarded to management.
Business response:
Thank you for the review!
This was the worst experience I have ever had at a dealership. They are beyond unprofessional and rude. They are lairs. The will tell you one price and then will raise it by thousands blaming it on other employees claiming they " don't know what they are talking about" I would recommend you find any dealership but this one.
Business response:
Joy, we apologize for your experience at our dealership. Obviously, this is not our goal. Your review has been forwarded to management.
Horrible Dealership and Disgusting Service Department
Business response:
Linda, we apologize for the experience you had at our dealership. Obviously, this is not our goal. Your review has been forwarded to management.
If you can spend the whole day here then use this dealer. Is terrible Not to talk about the service center. They make you book an appointment and then it took them 2 hours just to change the oil and when I ask how can that be they told me because they had 5 other cars before mine! Then why they make me book a service time!!!! Won't ever being the car to this service again!
Business response:
Paula, We are so sorry that you had this experience! We will pass your message along to our Service Manager so that they are aware of what happened.
Business response:
Thanks for the five stars, Eric!
this place sucks!!!!! from buying my car to having it serviced has been a horrible experience!! I ended up buying a 2013 accord sport at 28k! that's 4k over msrp! I also was not told there were newer models I only found out a week later when one pulled up next to me and now I have a bad wheel bearing I take it in they tell me its ready, when I pick it up they say the part won't be in until the next day. why would you say its ready when you don't even have the part! I said I can't miss any more work I have to come back in Sat... read more
Business response:
Hi Evyn, I'm disappointed to hear about your experience with our team members. We always want to be honest with our customers, so I am disappointed to hear about your experience. I'd like to hear more about your experience in order for our dealership to grow and improve. Please contact me at 305-493-5000 or at mloszynski@aventuracjdr.com<mailto:mloszynski@aventuracjdr.com> at your earliest convenience, so I can apologize and hopefully restore your faith in Aventura Auto Gallery CDJR. I hope to hear from you soon. Sincerely, ... read more
Try getting service its a whole different story! Just got stranded in my dodge dart in the middle of the state !! The car is a 2013!! don't do it.
Aventura Chrysler Jeep Dodge Ram has a 4.1 star rating with 4,539 reviews.
Aventura Chrysler Jeep Dodge Ram is open now. It will close at 9:00 p.m.
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