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Avana Grove Apartments
- Apartments
- Universal City, TX
About this business
Location details
11801 E, TX-1604 Loop, Universal City, TX, 78148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Apartment life's events are great! Their events make the community an exciting place.
On July 6 2025, because it was a Sunday the apartment complex has refused to take care of an abandoned dog in the only open dog park because it is “not an emergency “. Instead of reaching a person, an AI generated message was read back to me in a return call telling me to take care of it, myself at a dog shelter. A so called luxury apartment should do better than let dogs die in a in a gated community.
Updated review 6/1/25. I used to be happy with the new owners and staff. Everyone in the front is super friendly, that’s not an issue. We even got a new dog park thats filled with rocks from what use to be there so difficult to actually play. Maintenance is good and responds pretty quickly typically. The new management is turning things around and even having community events which have been great but there’s a huge lack of follow through. While sitting in the lobby I over hear the office staff tell a potential resident cove... read more
I had to give a 2 star because of the issue with the gates always being off the tracks it makes security an issue second the pool area because it is summer we have people coming to the pool that don’t even live here even don’t have family that live here the gates to the pool need better security and taller railing it’s sad that people who actually live here can’t enjoy the pool other then that I love the staff and all the upgrades the place is coming together
Updated review 6/1/25. I used to be happy with the new owners and staff. Everyone in the front is super friendly, that’s not an issue. We even got a new dog park thats filled with rocks from what use to be there so difficult to actually play. Maintenance is good and responds pretty quickly typically. The new management is turning things around and even having community events which have been great. The updated exterior looks sooo good, buttttt….. My few complaints the back gate is usually broken or if the tracks. At 2 of the... read more
Frequently asked questions about Avana Grove Apartments
How is Avana Grove Apartments rated?
Avana Grove Apartments has a 3.3 star rating with 256 reviews.
When is Avana Grove Apartments open?
Avana Grove Apartments is closed now. It will open at 9:00 a.m.
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