This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Avalon Ossining
- Apartments
- Ossining, NY
About this business
Location details
217 N Highland Ave, Ossining, NY, 10562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly this place is a huge disappointment????.. The townhomes are not worth the money you pay and the upkeep on them is terrible. For starters my wife and I moved in January, only to arrive to our place with old dog urine stains in the carpet left from prior residents. The stains were all over the living room and bedrooms. Still fighting in April to get them out. Not only that, the kitchen floor is filled with bubbles as if the plastic tiles are starting to come up. When management was told they sent someone who promised ... read more
Honestly this place is a huge disappointment????.. The townhomes are not worth the money you pay and the upkeep on them is terrible. For starters my wife and I moved in January, only to arrive to our place with old dog urine stains in the carpet left from prior residents. The stains were all over the living room and bedrooms. Still fighting in April to get them out. Not only that, the kitchen floor is filled with bubbles as if the plastic tiles are starting to come up. When management was told they sent someone who promised ... read more
This place is a nightmare - thin walls, loud neighbors, poor construction, outdated interiors, shabby workmanship and rude employees. There are also a lot of hidden costs when you move in like having to pay a monthly fee for a service they use to bill your water, trash, and sewer. In stead of paying the third company who handles your bill, they make you absorb the cost ($5/mo). They also require you to buy renters insurance and because the area is prone for fires, expect to pay $300-$400 extra a year. The kitchens are out da... read more
Yesterday was the big blizzard!!! An elderly 92 year old neighbor needed help to get his circuits working but I was unable to get to his door through the mountains of snow. I called Derek in the office and he immediately contacted the right person to create a path! The gentleman was so relieved that he was no longer locked in! The circuits were fixed and he was able to relax! Thank you Derek !!! Your immediate concern is deeply appreciated!!!! Roni gordon
I live in the ex-Luma community Avalon, now as of yesterday and been there since August 2020, since we did the pre tour of the facilities we had such a good experience with the staff, specially with Quiana and Stephanie, always quick to respond and answer our questions. The apartments are just perfect and beautiful, super clean, and the maintenance service has been good for us, minor things, fixing a closet door, a leak in the room. overall is a beautiful community and we love living there.
This complex is so lucky to have George P. as the head of maintenance. He's the MVP of the building. We recently moved in and find George to be responsive, patient, pleasant and extremely capable of taking care of our needs. Thank you George! Muriel and Mike Lipit
Be aware of hidden charges! I applied this place a couple months ago, and right after I applied, I saw another unit was a better fit, so, I called to change. The staff changed it for me, but didn't mention anything of charge. Later, I found out I was charged double application fee! After my application approved, I had a week to sign lease. During this time, my job situation changed because COVID, and I decided not to sign the lease aggrement. I informed the leasing staff about this, I got email back that Avalon will charge... read more
Priscilla Rios at the Laurel property is amazing! Every time I call, she is knowledgeable, extremely professional and always eager to provide outstanding customer service. It is alway a joy dealing with her.
This place does not deserve even a one star review after the way they have treated my son who lived there this past year. They have a bogus claim about damage to an appliance that was documented upon move in with damage. They have conveniently "lost" or "threw out" the move in checklist which documented damage. We have provided some photo and video damage to the appliance at move in. Corporate doesn't care about residents and take a week to even respond. I even helped with move in/out so I can vouch what they claim is u... read more
Frequently asked questions about Avalon Ossining
How is Avalon Ossining rated?
Avalon Ossining has a 4.5 star rating with 184 reviews.
When is Avalon Ossining open?
Avalon Ossining is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com