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Avalon Memory Care
- Assisted Living Facilities
- Keller, TX
About this business
Location details
1137 Rufe Snow Dr, Keller, TX, 76248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My wife was at this facility in 2023 to 2024. She fell in the bathroom and fractured her hip while the aides were with her. The night aides dragged her from the bathroom and put her back in bed even though she was in obvious pain. The aides did not alert management, write up an incident report, or notify hospice, emergency services, or me. I would not have know what happened except I had a camera in the bedroom. Video is available for the whole incident. Turnover of personnel is terrible and experience level of the aid... read more
I would never want anyone else to experience what we did. The staff turnover was frequent. We took Mom out of Avalon because we didn't feel she was adequately taken care of. I purchased numerous clothes for Mom because she never got her things back after they were laundered. They would just dress her in other people's clothes. They played the music and videos in the common area so loud, you couldn't carry on a conversation. Some of the music and videos were inappropriate for elderly dementia residents. I could give more ... read more
Frequently asked questions about Avalon Memory Care
How is Avalon Memory Care rated?
Avalon Memory Care has a 4.2 star rating with 49 reviews.
When is Avalon Memory Care open?
Avalon Memory Care is open now. It will close tomorrow at 12:00 a.m.
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