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Autumn Oaks Apartments
- Apartments
- Roseville, CA
About this business
Autumn Oaks offers a beautiful West Roseville Location. With over 10 floorplans to choose from we have the perfect apartment home for you! With professional on-site Management, 24 hour Maintenance guarantee and luxury amenties. Tanning, Swimming, Socializing, Movie Room, Free Wi-Fi in Leasing Center, and 24 hour Gym - we offer something for everyone. Managed by CTL Management, Inc. License # 01090130.
Location details
1451 Kingswood Dr, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This company deserve NO stars. They are uncaring, and unprofessional. Awful awful awful!!!!!
Business response:
******* we sincerely regret that these are your impressions of CTL Management, Inc. Resident satisfaction is very important to us and it is disappointing to read that we have not met your expectations. Unfortunately, it is difficult for us to know what went wrong from your comments, and we would like to learn more about the events that led to your dissatisfaction. We hope that you will consider reaching out to the communitys portfolio manager at our corporate office so that we can better understand your concerns. We can be r... read more
STAY AWAY - Report this business to "Better Business Bureau" to make an impact on these methods to steal your money..Overall Impression:Pros:1. The people who live here are very nice people 2. Most Staff is friendly on site 3. Convenient location 4. Moderate experience considering the move-in process Cons:5. Moving out process 6. Outrageous fees (read below)7. Vicious Cycle of taking advantage of other people This could of have been a stellar process. However, the overall sour taste it left in my mouth by perpetual encounter... read more
Business response:
Hello *** and thank you for sharing your review for your experiences with one of our communities. While we were unable to find your name in our system, we deeply regret that you only have a one-star impression of your time with us based on your concerns with your final accounting. Move out costs are determined from the actual costs to bring your previous home back to rent ready condition, including the cost of carpet sanitizing if your tenancy was less than two years. We would be happy to review your charges together and we ... read more
I’ve been trying to get a hold of CTL Management for weeks at 503 425 I’ve left at least 4 messages in collections but just as the time before that, a voice recorder by someone named Leslye tells me they’ll call me back and never do. If you’re opened M-F 8-4 why isn’t anyone answering? I am trying to resolve an issue from 2018!. Is there an extension or a live person I can speak with?
Business response:
*******, thank you for sharing your rating for CTL Management Inc. Due to the high volume of calls that we receive, unfortunately we are unable to take calls directly. Your account has been satisfied and we hope that you will consider this matter resolved fully and completely.
They aré thief’s and will not pick up the phone. They send you to collections with out any Warnings!
Business response:
<span>***** your comments and review are concerning to us, and we’re disappointed to see your negative impression of our company. We apologize for any calls of yours that we missed; we were closed for several days over the holiday season, but we always return any messages that are left while we are away. We would appreciate the opportunity to discuss your final charges in hopes of clarifying any misunderstandings. Please contact us by phone at our corporate office at <span class="shoretel_phone_link" title="ShoreTel Web Dial... read more
they Got one star because thats what there worth i never in my life lived in a place that the manangement was this Horrible Delta pointe, its scary not the apartment not the neighbor hood the people we give are hard earned money to. to live there please please please someone check into this property inside mananger and office assistant just threatening horrible they take your money you pay a late fee u pay water sew, garbage and your nothing to them if they want you out they will find a way also no deposit return when have p... read more
Business response:
<span>******* - We are disappointed to see that you would not recommend Delta Pointe or our management company. If you have questions or concerns regarding your tenancy, please contact the property's Portfolio Manager at CTL Management’s California regional office at <span class="shoretel_phone_link" title="ShoreTel Web Dialer: 819163629555">916.362.9555</span>.</span>
I live in Sir Charles court apartments Beaverton. I just moved to different floor to escape the stomping of the above tenant because the leasing office couldn't able to resole the issue. Once I moved to new apartment, they are charging me for the days even after I vacated my old apartment. I vacated on 12/15 after paying the rent amount as told by leasing office person Manny L***. He asked me to pay till only 12/15 even as per my 30 notice period I can stay till 12/17. I have given the rent check and vacated on 12/15 itself ... read more
Business response:
****, thank you for sharing this feedback regarding your resident transfer process. After working with our portfolio manager, we are pleased to report that you have reached an amicable resolution to your concerns. We sincerely apologize for the confusion on your final accounting and a revision is currently being processed to credit the additional days charged. We appreciate your continued tenancy and look forward to you remaining a satisfied member of our community for many years to come!
I am moved out of a CTL Management property. I was always on time with payments and we never made a fuss about all the issues in the property being that we were only planning for a one year stay. However, we made multiple maintenance requests to fix our sliding door latch. The maintenance staff would make a repair and the door latch would act up a 1-2 days later. We lived in a downstairs unit and there was a perpetual mud patch that was disgusting. Landscapers avoided the mud patch and trash, leaves, etc. would gather in the... read more
Business response:
*******, we appreciate the time you've taken from your day to provide your review for our community. We are sorry to see that your impression of Sir Charles Court is not a positive one. There are several comments in your review that we wished we were able to improve during your stay. Our team follows up on each work order after it’s been closed out to ensure that the repair was completed to your satisfaction. If issues were not completely addressed, our policy is to reopen the work order for additional repairs. Your satisfac... read more
CTL Management, Inc., is the worst property management company and I would like to address my concerns. I was illegally evicted and discriminated against because I am a victim of a violent crime. The last month that I was to be in my apartment, the CTL "office manager" was supportive and caring. She was very bubbly, and felt concern for my safety and allowed me to move out of my apartment (I said "allowed" because she didn't even know the LAW on breaking a lease early for victims.) After I served the office with proper paper... read more
Business response:
First, we are very sorry to hear about some of the personal matters *** ********* has gone through. Throughout this entire process, CTL Management, Inc. and its representatives have done our very best to accommodate *** ********* in any way we could, in accordance with our policies and all state and federal Fair Housing Laws. Upon receiving documents of *** ********* situation we notified her shortly after we would gladly waive her early lease termination fee. When she asked if her security deposit could pay any outstanding ... read more
We've been here over two years and still love it. Management has been great.
Frequently asked questions about Autumn Oaks Apartments
How is Autumn Oaks Apartments rated?
Autumn Oaks Apartments has a 3.2 star rating with 95 reviews.
When is Autumn Oaks Apartments open?
Autumn Oaks Apartments is open now. It will close at 6:00 p.m.
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