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AutoZone Auto Parts

4.4

About this business

AutoZone Ferdon Blvd. in Crestview, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crestview, FL or call us at (850) 682-3132. 

Location details

2045 S Ferdon Blvd, Crestview, FL, 32536, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.4502 reviews
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Kristen Todd's profile image
Kristen Todd 
6 years ago

It's not hard to speak to folks when they walk in the door. It's really not hard to momentarily stop lamenting about how "this dont make no damn sense" to your coworker just long enough to recognize a customer. Without customers, you have nothing. Speaking and recognizing someone as a customer goes a long way. 

Jimmy Symonds's profile image
Jimmy Symonds 
7 years ago

I'm not one to complain much. But this was just downright incompetent customer service. I needed help identifying a wire that broke in my vehicle. Took a picture, had the hood ready to be opened in case the employee decided to maybe just check it out. But no, I was told, I have no idea and doubt anyone else would. Great! Thanks for at least putting in some sort of effort. I wasn't expecting her to know exactly what it was, but the lack of effort was embarrassing for your company. I guess I'll do some more Google searches and... read more

Renee Mills's profile image
Renee Mills 
7 years ago

Yes, Auto Zone is awesome. They tested my battery first to insure that it wasn't the alternator and then they install it for you at no extra charge. My Chevy Silverado has 2 brackets that have to be removed to swap out batteries. He had me back on the road in less then 30 minutes. Thank you Auto Zone. The gentleman on Thursday who helped me was really nice and didn't mind installing it for me. 

Casey Jackson Capps's profile image
Casey Jackson Capps 
7 years ago

Horrible customer service they don't know how to look up warranty information and this is a supposed 16yr Autozone assistant manager, and I a former red shirt had to inform her on how to do it... 

Brad Harvey's profile image
Brad Harvey 
7 years ago

This store sucks. Evacuated Jacksonville for Irma and ended up having to replace exhaust system components in Defuniak Springs. Their store couldnt get it to me in time to replace before Irma hit, but supposedly this store could get it the next day. After repeatedly telling them it was a 5.4L and not a 4.6L, I was reassured that the correct part was ordered and would be there by noon the next day. Called the next day to confirm delivery and again was reassured the correct part was there. These idiots made me WASTE time and m... read more

John Marshall's profile image
John Marshall 
10 years ago

NO VETERAN'S DISCOUNT - IN FACT, I WAS INFORMED VERY LOUDLY THAT THEY DID NOT GIVE VETERANS DISCOUNTS ONLY ACTIVE DUTY! LET ME SEE, I'm 90% Disabled in service to my country, EVERY AUTOZONE in Ohio, MICHIGAN, TAMPA, LAKELAND, and TEXAS I've ever dealt with gave me a 10% Discount because I'm a Disabled American Veteran but not where I chose to Retire, CRESTVIEW FL. DON'T WORRY I WILL NEVER STEP FOOT IN CRESTVIEW AUTOZONE EVER AGAIN! O'REILLY'S DOES AND ARE VERY FRIENDLY! 

Biff Walls's profile image
Biff Walls 
11 years ago

Frequently asked questions about AutoZone Auto Parts

How is AutoZone Auto Parts rated?

AutoZone Auto Parts has a 4.4 star rating with 502 reviews. 

When is AutoZone Auto Parts open?

AutoZone Auto Parts is open now. It will close at 9:00 p.m.  

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