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AutoZone Auto Parts
- Auto Parts & Supplies
- Richmond, TX
About this business
Location details
22341 Bellaire Blvd, Richmond, TX, 77407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 10:00 p.m. | |
| Tue | 7:30 a.m. to 10:00 p.m. | |
| Wed | 7:30 a.m. to 10:00 p.m. | |
| Thu | 7:30 a.m. to 10:00 p.m. | |
| Fri | 7:30 a.m. to 10:00 p.m. | |
| Sat | 7:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Andrea at AutoZone provided outstanding customer service! She was friendly, knowledgeable, and went above and beyond to help fix my headlight. She made the process quick and easy, explained everything clearly, and made sure my headlight was working before I left. It’s hard to find employees who genuinely care about helping customers, and Andrea definitely does. Thank you for the excellent service I truly appreciate your help!
Just left store 5914 and the service started off great….my complaint has to do with the manager Henry M. The cashier asked him could he honor the price he quoted me on a part (note I didn’t ask him to do it). Instead of him being a professional leader and just stated that he could not do it….with a frown face and snarl look ….he said it with attitude and had the cashier feeling uncomfortable. I don’t know how he got a leadership position but he needs to be trained in customer service and professionalism
Amazing customer service from Jeff and Anthony. I came in to see if I could trade in some headlights because i got the wrong ones. He asked me a couple of questions and helped me through everything and even helped me realize that I had some broken component to my headlight! Now im even more pissed but not at them! But at my car ! Thank you guys
The staff here is incredibly helpful. They guided me in finding the right parts, ensuring my purchase earns me reward points, and helped me locate the store with the parts. I particularly admire their work ethic and professionalism. Another location had an employee with an untucked shirt. The team took this seriously and informed them that wearing an Autozone shirt represents the company, and they should tuck it in.
Customer service manager Andrea Gutierrez is absolutely atrocious at her job. Upon approaching her register I greeted her, she didn’t respond, so I spoke again….after speaking the 2nd time I say , you aren’t speaking to customers today? She said I don’t think I have to…..I informed her that being in a customer service position I would have thought that she was taught to greet customers….she said that she wasn’t taught to speak. Horrible
Frequently asked questions about AutoZone Auto Parts
How is AutoZone Auto Parts rated?
AutoZone Auto Parts has a 3.3 star rating with 15 reviews.
When is AutoZone Auto Parts open?
AutoZone Auto Parts is closed now. It will open at 7:30 a.m.
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