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AutoZone

4.0

About this business

AutoZone West Ave. in Crossville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crossville, TN or call us at (931) 456-4545. 

Location details

1075 West Ave, Crossville, TN, 38555, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
4.0717 reviews
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Melodie Ann Taylor's profile image
Melodie Ann Taylor 
recommend  Recommended
4 years ago

Our alternator went out and we was an hour away from home . The staff made sure we had the tools we needed and even stayed after closing to make sure our vehicle started and was gonna run. They even gave us stuff to clean the grease and dirt off our hands and arms. Not many places would have done this but they stayed right with us till we was good to roll on home. I must add it was just an hour and half before their closing time and they didn’t care just wanted us safe on the road. God don’t make ppl like them anymore . 

Business response:

Thanks for the great feedback, Melodie! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone! 

Justin Yates's profile image
Justin Yates 
5 years ago
William Korn's profile image
William Korn 
5 years ago

Very rude customer service not used to how the wipers come off went in Monday gentleman in gray shirt wasn’t to happy about helping me and thought it was funny making me feel stupid 

Pamela Adkins Pry's profile image
Pamela Adkins Pry 
recommend  Recommended
6 years ago

I just had a great experience there with a woman that works there (I didn't get her name). She was very nice, helpful, and knowledgeable. I was really upset about my car having died on the road and she tested my alternator and battery immediately. It turned out to be my battery and she replaced it herself very quickly. I would definitely go back for future auto needs. 

Tosha Jordan Adkins's profile image
Tosha Jordan Adkins 
7 years ago

Awful customer service! Took something back the next day we didn’t need any longer since it was due to an issue under warranty at the dealership. We were asked if we bought a warranty with it. Umm nope we didn’t and didn’t know that was offered with a fuel additive... 

Carl S. MacLeod's profile image
Carl S. MacLeod 
8 years ago
Jeffrey Vires's profile image
Jeffrey Vires 
11 years ago
Melissa Matthews Myrick's profile image
Melissa Matthews Myrick 
11 years ago
Joe Bohannon's profile image
Joe Bohannon 
11 years ago

Frequently asked questions about AutoZone

How is AutoZone rated?

AutoZone has a 4 star rating with 717 reviews. 

When is AutoZone open?

AutoZone is open now. It will close at 10:00 p.m.  

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