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AutoZone
- Auto Parts & Supplies
- Island Lake, IL
About this business
Location details
462 W State Rd, Island Lake, IL, 60042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Just went in to get front and back brake pads. I'm not a car person so I'm unsure of what I need. Leo was rude when I clearly didn't know what I was doing and he lacked basic customer service skills. I will be going somewhere else for my business. If you know cars I'm sure this place is fine, if you don't Leo will look at you stupid which he seemed to think I was. Awful experience.
I came in to buy a new park light bulb and even showed an image of the part of my headlight that needed replacing and he insisted it was my turn signal bulb. I bought it anyway and just for it not to be the bulb I needed. If he wasn’t adamant to correct me I probably would have left satisfied.
I dealt with leo, I needed a part, the pricing quoted was more expensive than what they have listed on their own website. When I asked if they would price match their own website he laughed and said no. I've never seen a store that wouldn't price match their own website. I'd give him zero Stars if possible.
Frequently asked questions about AutoZone
How is AutoZone rated?
AutoZone has a 3.8 star rating with 133 reviews.
When is AutoZone open?
AutoZone is closed now. It will open tomorrow at 7:30 a.m.
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