This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
2040 N Hwy 190, Covington, LA, 70433, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 10:00 p.m. | |
Tue | 7:00 a.m. to 10:00 p.m. | |
Wed | 7:00 a.m. to 10:00 p.m. | |
Thu | 7:00 a.m. to 10:00 p.m. | |
Fri | 7:00 a.m. to 10:00 p.m. | |
Sat | 7:00 a.m. to 10:00 p.m. | |
Sun | 7:30 a.m. to 9:00 p.m. |
So my daughter’s brake light came on yesterday. A friend, who is a master mechanic, came over last night and told me she needed a new rear wheel cylinder. It was 8:15 and Auto Zone was open til 9. It would be close, but I took off. I called the store 10 minutes out and told them I was coming and what I needed because it would be 8:55 when I got there (trying to keep them from having to stay later than necessary. When I got there, they told me Allie’s jeep doesn’t have brake drums. I called my friend. He told them that it doe... read more
Business response:
We're sorry you did not get the part you needed, Allison. Our team strives to take care of every customer and you should always be able to depend on us. We are always listening to your feedback and making improvements. We hope you give us another chance in the future to give you the proper AutoZone experience. Thank you for the review.
Worst customer service experience, given the wrong Trans fluid which ended up burning up my transmission
Thanks to Warren for changing out my battery in a professional manner. You have gained a new customer.
Thank you to Jason and Drew who tested my battery for free, found a bad cell, helped us pick out a new battery, and installed it for free with a smile. Great service with a smile is so rare these days it should be recognized. Thanks again guys!
AutoZone has a 4.2 star rating with 424 reviews.
AutoZone is closed now. It will open at 7:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com