p m. on Insider Pages
10 years ago
01/24/2011, 00:41 AM
I brought my car in and asked them to check the noise on rt side. 1st a mechanic of 20 yrs. rode with me he could here nothing. I asked him if he would look underneath and he said no, if I don't hear it I don't put in on the rack. Then manager rode with me, I could hear what I heard, manager could hear nothing. I asked him if he would check underneath. He said there were no racks and he didn't know when one would be available. I said ,Well I guess I'm forced to take it to Firestone. I did they put my car up and found a cracked rt. axle. I did'nt have to wait and they were all concerned, they did not scouff at the noises I heard. I called Autos International back and let them know what I had found out. This time I talked to a womans.
She said, well, If they didn't hear anything ,of course they feel there is nothing wrong. I said why didn't they put my car up and look at it. She said she didn't know. Forget Autos International, Their customer service was insulting and not through. It's as if they didn't care. I used to go to Auto's International when I was single years prior, the business has changed I would not recommend this business .