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131 Bloor St W Suite 200, Toronto, ON, M5S 1R8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My claim has been pending for almost 3 months, and I’ve already paid $2,500 out of pocket for repairs. Customer service has not been able to help—emails go unanswered, and I’m repeatedly told the adjuster isn’t responding. I was also told a month ago that my steering shaft had been ordered, but I still have no tracking number or update. This is extremely frustrating. I need someone to take ownership of my claim and provide a clear update immediately.
Had this warranty for 2 years. Finally needed to make a claim. Its been over a month and daily phone calls to them and still nothing. They say theyll review within 24-48 hours but im going 1 month since my claim and over 3 weeks since I sent them all my maintenance records. My cars still in the shop with my mechanic who is charging me daily for that. Super frustrating they say theyll review and reply today, everyday. The customer service agent has been great but claims people are horrible. Im starting to think theyre a fraud... read more
I would not recommend Autopair based on my experience. We purchased their warranty expecting it to provide peace of mind if a major repair came up. Unfortunately, when we actually needed to use it for our vehicle, the experience was frustrating from beginning to end. Our vehicle developed transmission problems and was taken to a reputable transmission shop. Autopair initially approved repairs involving the torque converter, but after those repairs were completed, the vehicle continued to have serious shifting problems. The s... read more
Had this warranty for 2 years. Finally needed to make a claim. Its been over 3 weeks and daily phone calls to them and still nothing. They say theyll review within 24-48 hours but im going 3 weeks since my claim and over 1 week since I sent them all my maintenance records. My cars still in the shop with my mechanic who is charging me daily for that. Super frustrating they say theyll review and reply today, everyday. The customer service agent has been great but claims people are horrible. Hence the 2 stars.
I spent some time comparing extended car warranty companies in Canada before choosing Autopair for my used vehicle. What sold me was the straightforward coverage and pricing. About a later I had a repair that ended up being covered, and the claims process was surprisingly easy. My mechanic dealt directly with Autopair, I was kept in the loop, and the repair was done within 2 days. If you’re researching extended warranties for a used car and looking for warranty coverage, they’re definitely worth it.
Autopair Warranty has a 4.3 star rating with 268 reviews.
Autopair Warranty is open now. It will close at 5:00 p.m.
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