AutoNation Toyota Tempe

JAROD R 

on BBB

4 years ago

Honestly, I have never written a negative review in my life, but I felt compelled to warn others about the scam between Sales and the Service Department at AutoNation Toyota Tempe - trust me here, avoid this dealership. I purchased a used Prius last year here, and was sold a $2855 Gold Vehicle Protection Plan in Sales, as this was a hybrid and this plan would cover us from, I quote, "all of the electrical issues that can arise." Well, today I brought my vehicle in for my first ever claim, my headlight is flashing, and was to... read more

Meaghan G 

on BBB

5 years ago

I went th o purchase nissan xterra advertised on cargurus. I received call from another sale ssf person while at dealership giving me details of alleged vehicle. The actual car was in a backlot with cracked windshield, dents and rust and missing paint. Their carfax report has it listed as accident/damage free. I asked about another xterra on same lot and was told I may have to wait as vehicle is readied. Once back in ssf ide an UK nknown" sales manager" informed me neither vehi CV le i sd for sale and there is nothing else i... read more

Marie V 

on BBB

5 years ago

Very misleading, will tell you anything to sell, worst experience I have ever had at a dealership, after two weeks of them running my credit 21 times they call and want more money down for almost double the monthly payments they had promised. I told them I wanted to wait until next year to but but they kept calling 4-5 times a day to go for the car only to take it back in 2 weeks 

Jennifer P 

on BBB

5 years ago

I got a great deal on the car I purchased, and because of that wish I could rate this dealership higher, but I encountered too many concerning issues during the process. I initially liked the salesman and financer. Unfortunately, they attempted to tack on $995 for “accessories”. I am embarrassed to admit I may not have noticed (assumed the higher total price was due to taxes and licensing fees), but like so many others, my financing was not completed when I left the dealership the first time, giving me additional time to rev... read more

Hollie L 

on BBB

6 years ago

I come from a very long line of Toyota drivers and I was so happy to become apart of that legacy. I would never recommend this dealership as it would frustrate anyone. Everyone is very friendly, but ultimately that is a part of their job to be customer service oriented. However, as far as holding them accountable to get the loan funded or to get paperwork in on time, be prepared to be delayed. It took an entire month for the finance representative to get my loan funded because he was lazy and careless. This delayed promised ... read more

Shawndella 

on BBB

6 years ago

Autonation Toyota Tempe took advantage of 2 senior citizens who were so excited to find the exact car they were looking for that they ended up getting their interest rate bumped up, 2 years added to the loan and over $8000 of worthless to them policies and insurances added to their loan. Seriously, who gets 96 month loan on a 4 year old car!! My parents told the sales man, Mo Waleed Alqaysi and the swindler finance guy, Jordan H****** (aka CFS Manager) they were moving to Panama with in the year. They were assured the insura... read more

Joel Goldman 

on Foursquare

7 years ago

good service, and new car prices 

Denton J. 

on Yellow Pages

8 years ago

AutoNation Toyota Tempe was nothing but a pleasure to work with. I bought the vehicle over the internet and the dealership was excellent to explain the process and keep me in the loop. At no time was I pressured to finalize the deal prior to me flying down to Tempe and seeing the car. Jason James was extremely knowledgeable on the process of buying a car in Arizona and transporting out of state. Prior to purchasing the car I had the timing belts service done. They quoted me a less expensive price than other dealerships, and ... read more

Franco G. 

on Yellow Pages

8 years ago

I was actually dreading the thought of having to replace my vehicle that was totaled in an accident. I utilized Autonation Toyota's online team and was extremely pleased with the service and professionalism. I have only the highest praise for Trevor who walked me through the process and provided me with all of the information I requested and even provided me with information that I didn't ask for but was very helpful in narrowing down what I eventually purchased. I highly recommend Trevor and his colleagues at Autonation Toy... read more