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Autonation, Inc.
- Automotive
- Jacksonville, MO
About this business
AutoNation Ford Jacksonville has a vast inventory of new & used Ford cars, trucks, hybrids and SUVs. We offer vehicle financing, Ford OEM factory service & auto parts.
Location details
10720 Philips Highway, Jacksonville, MO, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
3hr oil change . They forgot to put up my skid plate so when Ieft out of the dealership I was dragging all the down the road making a loud noise. Drove back to the dealership and now they have to order me a new one . They took it off for the mean while. So I drive home now 3 1/2 hrs later. They never rotated my tires . I paid for this but it never got done. I call them back and they did call me back and I know they didt because the two front tire were warn on the out side. They want me to get other work done on my truck and ... read more
Bought a truck in early February and my trade in is still my paid off through the bank it was financed with. This has hurt my credit and after multiple times speaking to the finance department, I was told it was handled. It has now been reported to my credit and the management told me good luck on doing what I felt like I needed to do in pursuing legal advice because he was "enjoying his day off"! DO NOT BUY FROM THIS DEALERSHIP!!!!
Service for a car sucks here, 2 1/2hr wait for my appointment of 10:30 oil change. 12:48, still waiting!?! Go somewhere else!!!!!
This too would be a negative star. I had windshield wipers replaced and a $110 alignment. Both were failed jobs. The wiper flew off! And the car pulled to the right. So I brought it back the next day expecting to be first since they messed up. I was there for 3 HOURS!!!!!! Never again.
The sales people are very friendly very knowledgeable and very professional
Service - in the mornings if you are going to offer a shuttle service there should at least be 2 or more shuttles during prime time. Furthermore, communication on when the car was done was VERY poor. I had to call the dealership and ask if it was done. They told me it was but waiting on wash. Communication on the status would have been greatly appreciated.
I scheduled an appointment with the service area at Autonation Ford to replace an airbag due to recall. The appointment was scheduled for 8 AM on 11/28. I was told it would take half a day and I would be called when the job was complete. I was never called so I called them on the morning of the 29th. They told me it had been ready since the previous day. I had to schedule rides since I was never notified of the readiness of my vehicle. They have a long way to go on their customer service. I would never purchase a vehicle fro... read more
Jeff Byrum is the guy to go to. He makes things happen.! Very straight forward. Very friendly. I love my suv & got it at a great deal.! LOVE ITTTT.
Frequently asked questions about Autonation, Inc.
How is Autonation, Inc. rated?
Autonation, Inc. has a 4.3 star rating with 376 reviews.
When is Autonation, Inc. open?
Autonation, Inc. is closed now. It will open at 9:00 a.m.
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