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AutoNation Ford Orange Park
- Car Dealers
- Jacksonville, FL
About this business
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park l... read more
Location details
7700 Blanding Blvd, Jacksonville, FL, 32244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
AutoNation Ford Lincoln Orange Park Dishonest, Deceptive, and Untrustworthy?? BUYERS BEWARE! ?? If youre considering purchasing a vehicle from AutoNation Ford Lincoln Orange Park, read this first! I learned the hard way that this dealership operates with zero integrity and cares more about squeezing profits than treating customers fairly.Heres what happened:? I put down a deposit to secure a vehicle.? I received a signed price quote from the dealership.? I secured financing, causing a hard hit on my credit score.?? And then ... read more
Liars, liars have had my truck ****** hrs seem unable to fix it rate them an F. Close the dealership. I need an attorney.
Business response:
********************, I apologize for the delay in receiving your truck back. As explained many parts were obsolete with no ETA for when available. You made us aware that you recently purchased the 2013 F150 and had someone put a motor in it. The 25 year plus master technician here had to start from zero and try to get it running. Whomever, you had worked on did not secure the wiring harness and it melted from the turbo was one of many problems. The vehicle is ready for pick up. He drove it today and will give it another loo... read more
I can't help but express my thoughts about the worst dealership that I have ever dealt with in my life. I took my F-250 to them for a service as per my service manual. I have a **** Prepaid maintenance plan and picked my truck up after service back in December 2022 and got it back to them on January 3, 2023 I told them that the car wasn't running right at all and needed to be fixed as soon as possible. They told me that they needed to do a diagnostic and find the issue they then never called me or told me anything for 3 mont... read more
Business response:
************************* brought his truck in for a routine oil and filter change on the 14th of November 2022 where we performed an oil and filter change on his vehicle. The prepaid maintenance he purchased pays for tire rotation and DEF fluid. Since ****************** DELETED the emissions system from his vehicle, we just did the oil and filter change as requested and billed his prepaid plan for the service. ****************** returned on January 3rd 2023 (approximately **** miles later), and stated that the check engine ... read more
They refuse to transfer a tag for a car I bought a month ago. Called more than 30 times and get bounced around with no results. Typical dealership behavior get their money and commissions cleared and dont care about customers anymore ************************* the saleswoman started off great, but has joined her team in terrible customer service. **** should close this store if thats how they are representing the brand.
Business response:
****, I apologize for any miscommunication. ***** said you've spoken to her a few times, and she's updated you on the status. We are unable to issue a temporary tag when the official tag is on the way. I'm glad you spoke to ******************* the sales manager who sent you a copy of the tag. The temp tag you have is good until 2/7/2023. You tag is scheduled to arrive 2/6/2023. Any other issues call us at ************.Thank You, *******************
I have never experienced a company that is complacent with their employees lying to customers about their vehicles and when confronted after being caught in the lies both Associates and managers alike have a nonchalant response and demeanor. They have extremely poor communication with their service department both internally and with the customer as when my vehicle had been there for 10 weeks I had to repeatedly explain situations to Associates and managers, after my vehicle I've been there for 3 weeks they had forgot why it... read more
Business response:
************** brought in the vehicle on August 9th. Customers are informed that are in need of engines/transmissions to expect several weeks to even months due to capacity of the shop and parts delays. There are 2 transmissions technicians, and they have on average 12 to 15 jobs each. With only 2 lifts per tech that adds to the delays. Since potentially this was going to be covered by the manufacture, parts could not be ordered until the vehicle was diagnosed. Upon diagnosing it was found to be a covered component and parts... read more
1 star because the Service Manager waived the fee. Everything went wrong from the very 1st phone call (to their call center because you can never get through to anyone at the dealership). They have NO clue. I called about a rumbling noise under my car. They scheduled me for a Saturday ****. I didn't know until I went & wasted my time that the dealership only does oil changes on Sat. The 2nd call was scheduled me a week later. They said the diagnostic test would only take an hour. I said I would wait because I didn't have a r... read more
BUYER BEWARE!!! This is a shady dealership!!! Bought used car (2014 - almost $17k) on 02/04/21. Went to get it in on 02/07/21 and the battery was dead. They replaced battery on 02/08/21. 02/10/21 Christine called and said our paperwork had to be redone because there was an error with it. On 02/11/21 the dash display went dead - they replaced a board. Also, they found the keypad on the outside of the door was cracked and causing the battery to drain. 02/19/21 - Christine called to verify what UF meant on our tag application -... read more
I was originally very satisfied with this dealership until last night when I learned they did not finance my vehicle through my credit union. The finance person took it upon herself to place me with a bank. None of my paperwork states this bank. Needless to say, I am very upset and angry and will never recommend this dealership to any of my friends. I am hoping the finance person will correct this today.
When you pay a car off and try to cancel the extras you bought they take months to return your money. This is unsat. I’m still waiting on my money to be returned and everything I try to call I never get the receptionist. You get sales. No manager ever picks up the phone. Horrible dealership. Never buy from here again.
Frequently asked questions about AutoNation Ford Orange Park
How is AutoNation Ford Orange Park rated?
AutoNation Ford Orange Park has a 1.1 star rating with 9 reviews.
When is AutoNation Ford Orange Park open?
AutoNation Ford Orange Park is closed now. It will open at 9:00 a.m.
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