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20777 Katy Fwy, Ste A, Houston, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Thanks Auto Nation Ford Katy for making my service a breeze. Clean and spacious waiting area.
We had our 1st service on our 2025 Ford Escape done on Oct.17 2025. The dealer experience was good. An oil change was included with the 1st service. Saturday morning when I checked the oil level it was 1/2 a quart low. I had to drive to the auto parts store and purchase a quart of 0-20wt oil and top off the level. How hard can it be to check the oil level after you do an oil change. I was disappointed.
My ford's window got stuck won't roll up, and the dealership refuses to show the car to a technician for a simple issue, they ask me to leave the vehicle for 2 days just to diagnose, God knows how long the vehicle will stay for the part order and replacement. I am glad I didnt work with them took my keys and drove away as fast as I could. Scary they want to hold vehicles for long time for simple issues, they have no idea what they are doing, horrible service department
Excellent service
Sales person Michael was very friendly and knowledgeable.
AutoNation Ford Katy Service Center has a 4.1 star rating with 921 reviews.
AutoNation Ford Katy Service Center is closed now. It will open at 7:00 a.m.
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