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AutoNation Ford Katy

4.3

About this business

AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today! 

Location details

20777 Katy Fwy, Katy, TX, 77450, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.310,297 reviews
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Joe M.'s profile image
Joe M. 
a year ago

Buyer's beware - they will sell you a car they, just wont repair it without a hassle and major inconvenience to you! I purchased a Ford F-150 Platinum in April '23 and a running board (just 1 of 2) is stuck in the out position. Trying to schedule service is a joke! So I booked online only to arrive at the appointed day and time to find they have no record of my appointment. When they finally schedule something they tell me they can't even look at it for three days, and I can't have a loaner car until they look at it! Not g... read more

ben m.'s profile image
ben m. 
a year ago

The buying experience overall was not bad. Managers and everyone was eager to help with the sale. The problem was the vehicle was not serviced yet and was going to take time which i was fine with, I was told it would be ready Wednesday and i bought it on a Saturday. When i called Wednesday i was told it isn't ready and will be ready friday. Come friday the salesman said it would be ready by 5. I showed up at 7 giving them more time to finish. i left at 9 pm. The car was supposed to have a full tank of gas and they o... read more

Andrew T.'s profile image
Andrew T. 
3 years ago

This dealership will get you a good to great price on Ford truck. However, DO NOT USE THEIR SERVCE DEPARTMENT!!! THEY ARE THE WORST...even among Ford service departments!! Stay away at all cost! Drive five miles down the road to get better customer service. Most service advisors think their sh%$ don't stink. STAY AWAY AT ALL COST! 

Andrew T.'s profile image
Andrew T. 
3 years ago

This dealership will get you a good to great price on Ford truck. However, DO NOT USE THEIR SERVCE DEPARTMENT!!! THEY ARE THE WORST...even among Ford service departments!! Stay away at all cost! Drive five miles down the road to get better customer service. Most service advisors think their sh%$ don't stink. STAY AWAY AT ALL COST! 

Andrew T.'s profile image
Andrew T. 
3 years ago

This dealership will get you a good to great price on Ford truck. However, DO NOT USE THEIR SERVCE DEPARTMENT!!! THEY ARE THE WORST...even among Ford service departments!! Stay away at all cost! Drive five miles down the road to get better customer service. Most service advisors think their sh%$ don't stink. STAY AWAY AT ALL COST! 

Andrew T.'s profile image
Andrew T. 
4 years ago

STAY AWAY from the SERVICE DEPARTMENT at all cost!! Drive three miles down the road to save yourself all the grief and frustration! I am a very friendly and respectful person in general, but i have never had such terrible, rude, arrogant service advisors in my life. I purchased a 57K (retail, not the price i paid) vehicle from them in June of 2017. So common logic is that they would "try" to be nice/ friendly to their core patrons. But guess what, F&#€! NO! I have had my vehicle serviced four times in 3.5 years and every ... read more

Frequently asked questions about AutoNation Ford Katy

How is AutoNation Ford Katy rated?

AutoNation Ford Katy has a 4.3 star rating with 10,297 reviews. 

When is AutoNation Ford Katy open?

AutoNation Ford Katy is closed now. It will open at 9:00 a.m. 

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