This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
AutoNation Collision Center Westlake
- Automotive
- Westlake, OH
About this business
Location details
23775 Center Ridge Rd Suite C, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had a very poor experience with the AutoNation Collision Center. My wife and I have been loyal Ford customers and have always done our business with AutoNation. However, we are not pleased with our ongoing experience. My wife’s 2023 Ford Explorer was stolen and crashed. It had been recovered in March and has been at the shop since then. Between AutoNation and our Insurance it was determined not to be totaled out, for some reason. It has been at the collision center for a HALF A YEAR! I have received nothing but false... read more
Great service. Job done promptly and well. Zack and his team are the best.
Took my car in for a repair. Estimate was for 2 weeks. 3 week later. Still no car and repairing everything they can and want. Best of all they never return phone calls or follow up. Definitely won't be coming back. Save yourself the time and money and go somewhere else. What a scam!
Upon dropping off my vehicle for repair, I explained to Zack that I wanted to keep the parts that were to be removed and replaced as I have heard that some shops will reuse the old parts after ordering new ones. (Not saying this is what happened but……) Zack stated that he could make that happen and that I would need to have a way to get the parts when the vehicle was completed. Upon completion I only received 2 parts plus the hinges to the door and was told that the other parts were thrown in the trash. After receiving the v... read more
The repairs to my leased Escape gave me the feeling that I was getting a brand new car,. Outstanding job, fellows; I am truly impressed!
Frequently asked questions about AutoNation Collision Center Westlake
How is AutoNation Collision Center Westlake rated?
AutoNation Collision Center Westlake has a 4.1 star rating with 117 reviews.
When is AutoNation Collision Center Westlake open?
AutoNation Collision Center Westlake is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com