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Automotive Workbench LLC
- Aiken, SC
About this business
Location details
958 E Pine Log Rd, Aiken, SC, 29803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recently had the 100K-mile service completed on my 2010 GMC 2500 truck. The work included mostly fluid exchanges (engine oil, coolant, transmission, etc.) along with a brake inspection. Overall, the service was very good, and Amber (service rep) was fantastic. She was professional, communicative, and kept me updated throughout the process. A few extra touches, such as vacuuming the interior or washing the exterior, would have pushed my rating to 5 stars. That said, I was very satisfied overall and appreciated the quality se... read more
I had an excellent service experience and want to recognize my Service Advisor, Rick, for going above and beyond. My 2017 Infinity QX 60 seemed to be hesitating when accelerating, and I was extremely concerned that something mechanical might be wrong. Instead of immediately suggesting repairs, Rick took the time to test drive my vehicle and carefully diagnose the issue. He discovered that the problem was actually caused by my vehicle being in the wrong drive mode due to the incorrect setting on my center console. Rick explai... read more
The minute you walk in the front door you will see how carefully organized the waiting area is maintained. Their staff keeps you updated on issues with your vehicle in a timely fashion. Also, if you glance through the window, you will see they are equipped with a very nice lift to work on your vehicle. No shade tree mechanics here. We were even offered a loaner car because they needed to keep our vehicle overnight. Constant communication to update you on the progress of their work, test drive after work is completed, and mor... read more
This place is the most professional place I have ever taken my car. The mechanics area is so clean. It looks like an operating room truly. One additional thing is they will give you a ride home when you drop off your car and they will come pick you up when your car is ready. I cannot find this anywhere in Aiken. Thanks to everyone at Automotive Workbench for an incredible experience.
Damaged my vehicle, a bolt fell out after they performed work, and a worker bragged that he stepped on the gas. I have a BMW that I modify and work on myself, and of course I care about it. I gave it to these guys to perform an alignment after installing new suspension, and they had it the entire day. A worker dropped me off, and when he came to pick me up me bragged to me that he stepped on the gas, the manager said "don't get any tickets" and that the guys "loved the handling". I don't hand my car to you to joyride it. I... read more
Frequently asked questions about Automotive Workbench LLC
How is Automotive Workbench LLC rated?
Automotive Workbench LLC has a 4.8 star rating with 40 reviews.
When is Automotive Workbench LLC open?
Automotive Workbench LLC is open now. It will close at 5:00 p.m.
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