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MISSION: To Return the Trust Originally Instilled by the Family Mechanic Through Honest, Ethical and Thorough Workmanship ASE certified mechanics provide engine maintenance, repair, diagnostics, suspension and much more. Free Shuttle Service. 12 Month/12,000 Mile Warranty
350 Old W Dr, Round Rock, TX, 78681, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
great service, Thanks, Chris and Anita Brown
Cold evening and I'm stuck outside with my car not wanting to turn on. I have a gorgeous Mazda RX-8 and have been needing to find a trustworthy mechanic shop that knows all about it's rotary engine. Saturday evening and Pep Boys were the ones open. I had my car towed there and they were not able to get it started. After looking around on reviews, I called Automotive Specialist in Round Rock and asked if they thought they could get it fixed as I was not looking to get it towed there and not getting it fixed once again. Friend... read more
Business response:
Thank You! We are the go to for RX7,RX8's and Miatas, but we will work on just about any car. Mike is very knowledgeable. Call him anytime you have a problem.
Best Customer Service! – The team at J&C Automotive, especially John and Ray (at the front desk), are amazing; by far the best car-related customer service I've ever experienced. My family and I have been Ray's customers for over 10 years and we've all followed him around to many different Lamb's Automotive service centers in the past but are so glad Ray works at J&C Automotive now. They have better prices, an excellent team of mechanics, and work hard to get you in & out as quickly as possible. As for customer service, J&C ... read more
Best Garage in a long long time! – I was picked up by Triton Towing and referred to this shop and I just would like to tell people they are just eons ahead of any other garage I have ever been to or even seen. CLEAN and well staffed it was amazing to see. All around a great experience. This type of garage and atmosphere is hard to find without going broke so I wanted to share with you all that I think this place is simply the best.
Miata Lockdown – JC Automotive Specialists is the way to go as far as Miatas are concerned. Just look at the pic on the homepage. 'Nuff said. I recently got stuck on a project I was feebly attempting to do myself. Ball joints. After calling and being respectfully told that an over-the-phone quote would not be accurate, I decided to have my car towed there. Not only did they take a look at it the same day but replaced the worn ball joints for just the cost of three hours labor at $298.00 (I provided parts). About five hours a... read more
Oky so far, no car repair yet... – I had four brand new wheel rims and since they are certified tire-rack installer, I have them install it for me. They did a good job without damaging or scratching the new wheels. The installation was a bit pricy but reasonable compared to other tire shop. Overall, I was satisfied as a first time customer. I might take my chance to have my car repaired by this shop and I will certainly write a review.
Ladies This is the Place – As a woman many times I have been treated like I was an idiot or told I needed repairs I did not . NOT HERE! The tech explained everything to me in a manner I could understand My car has never run better and as a woman driving alone it is so important to feel confident in its reliability. The customer service rep called me to check on my satisfaction and She was very sincere in Her making sure I had had a good experience. When I told the customer service rep how happy I was that they treated women ... read more
The Family Auto Repair Shop DOES still exist... – I have been going to Automotive Specialist in Round Rock for over 3 years now and never fully appreciated what a great place they were until I stopped at one of those quickly oil change places. I was told by the oil change place that I had several things wrong with my car that were going to cost well over $500. The things they said I needed done sounded kinda "fishy" to me, especially since they made it sound like if I didn't do it right then my car would for sure be a "goner... read more
Do it Right the Second time – I was fooled by the high ratings but little did i know that the owners "encourage" the staff keep track to make sure they write their own reviews to sucker people in. The front office staff was very crude and not at all helpful. I had some minor engine work done and was right back in the shop the following week to get the problem corrected. I would NOT recommend this shop at all.
Business response:
"little did i know that the owners "encourage" the staff keep track to make sure they write their own reviews to sucker people in." um. what?
Automotive Specialist has a 4.9 star rating with 841 reviews.
Automotive Specialist is open now. It will close at 6:00 p.m.
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