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Automated Group Administration
- Insurance
- Fort Wayne, IN
About this business
Automated Group Administration, also known as AGA, is a privately herald company that offers insurance consultation and information services. It is a group benefit administrator that specializes in self-funded health plans. The company serves clients in the health care and biotechnology industries. Automated Group Administration is located in Fort Wayne in Indiana.
Location details
7605 Westfield Dr, Fort Wayne, IN, 46825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely awful experience trying to reach a human. I've been in queue on hold 3 times now, each with a 20 minute wait time. I finally get to spot number 1 (every time) and when the operator goes to answer my call I am automatically disconnected. The third time I called back I got a recording saying they are closed in observance of Good Friday; it's Wednesday. I'm in line waiting again right now (4th time's the charm?). So far I have wasted an hour of my time trying to ask a simple question about my insurance. Update: The 4... read more
Worst customer service EVER! As much as I spend for insurance you would think the service would be much better. They never return calls mail in claims with personal info on them and they have no idea where they are or went.
Absolutely awful experience trying to reach a human. I've been in queue on hold 3 times now, each with a 20 minute wait time. I finally get to spot number 1 (every time) and when the operator goes to answer my call I am automatically disconnected. The third time I called back I got a recording saying they are closed in observance of Good Friday; it's Wednesday. I'm in line waiting again right now (4th time's the charm?). So far I have wasted an hour of my time trying to ask a simple question about my insurance. Update: The 4... read more
Frequently asked questions about Automated Group Administration
How is Automated Group Administration rated?
Automated Group Administration has a 3.5 star rating with 11 reviews.
When is Automated Group Administration open?
Automated Group Administration is open now. It will close at 6:00 p.m.
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