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Automated Group Administration

3.5

About this business

Location details

7605 Westfield Dr, Fort Wayne, IN, 46825, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.511 reviews
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Bill's profile image
Bill 
a year ago

Absolutely awful experience trying to reach a human. I've been in queue on hold 3 times now, each with a 20 minute wait time. I finally get to spot number 1 (every time) and when the operator goes to answer my call I am automatically disconnected. The third time I called back I got a recording saying they are closed in observance of Good Friday; it's Wednesday. I'm in line waiting again right now (4th time's the charm?). So far I have wasted an hour of my time trying to ask a simple question about my insurance. Update: The 4... read more

KayAnn Cameron's profile image
KayAnn Cameron 
a year ago
Mary Knittle's profile image
Mary Knittle 
2 years ago

Worst customer service EVER! As much as I spend for insurance you would think the service would be much better. They never return calls mail in claims with personal info on them and they have no idea where they are or went. 

Bill's profile image
Bill 
2 years ago

Absolutely awful experience trying to reach a human. I've been in queue on hold 3 times now, each with a 20 minute wait time. I finally get to spot number 1 (every time) and when the operator goes to answer my call I am automatically disconnected. The third time I called back I got a recording saying they are closed in observance of Good Friday; it's Wednesday. I'm in line waiting again right now (4th time's the charm?). So far I have wasted an hour of my time trying to ask a simple question about my insurance. Update: The 4... read more

Rickell Rowe's profile image
Rickell Rowe 
4 years ago

Frequently asked questions about Automated Group Administration

How is Automated Group Administration rated?

Automated Group Administration has a 3.5 star rating with 11 reviews. 

When is Automated Group Administration open?

Automated Group Administration is closed now. It will open tomorrow at 9:00 a.m. 

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