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Auto-Lab

4.3

About this business

Location details

145 W Columbia Ave Suite 400, Ste 400, Battle Creek, MI, 49015, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3195 reviews
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Shalana Patterson's profile image
Shalana Patterson 
4 weeks ago

My car is always done the right way unlike the other methomotive places around here in the city. Keep up the great work fellas! 

Anthony Pumphrey's profile image
Anthony Pumphrey 
2 months ago

Scam. They were amazing at first, until repairs were done. I give one star because after spending close to $2k for repairs, I turned around and had the same problem that I took it there for to begin with. Their response when I called to see if they would look again- "we'll be happy to take a look for you again, but it'll cost another $100 inspection fee". Seriously?? After almost $2,000, AND the inspection fee doesn't even go toward the cost of repairs. To say the least I'm angry and won't be going back unless it's for cover... read more

That Dude's profile image
That Dude 
2 months ago

Last week I picked my car up from auto lab from only having an inspection just to pick my car up in way worse condition than it was and was told a homeless person broke into my car. My car still a week later smells of nothing but cigarettes and beer. I have sticky stuff all over my dash but the worst is the smell that will not come out and they refuse to do anything about it. The bald guy with a beard working that day kept brushing it off like it happens all the time. Atleast have someone admit you guys are at fault and fix ... read more

Leah Potter's profile image
Leah Potter 
2 months ago

They do great work and great customer service. Well bring all my vehicles here and also have friend and family bring there stuff here too. 

Anthony Pumphrey's profile image
Anthony Pumphrey 
3 months ago

The 2 stars I gave were for the customer service- they were very friendly and appeared helpful. Staff were very responsive to questions. They only got 2 stars because after spending close to $2k for repairs, I turned around and had the same problem that I took it there for to begin with. Their response when I called to see if they would look again- "we'll be happy to take a look for you again, but it'll cost another $100 inspection fee". Seriously?? After almost $2,000, AND the inspection fee doesn't even go toward the cost ... read more

Frequently asked questions about Auto-Lab

How is Auto-Lab rated?

Auto-Lab has a 4.3 star rating with 195 reviews. 

When is Auto-Lab open?

Auto-Lab is open now. It will close at 6:00 p.m. 

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