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Auto Glass Now Portsmouth
- Windshield Installation & Repair
- Portsmouth, VA
About this business
Location details
3035 High St, Portsmouth, VA, 23707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RecommendedEfficient, reasonable and high quality work.
RecommendedGreat work for an affordable price!
Sold me a windshield with spots and marks all over. I tried to clean it...they would not come out. They say by me trying to clean it, that voided the warranty. Nothing in the warranty about that. They will not back their products. Wish I could post the picture here, but have done so on many FB car/car show and my pages. Pay more and get a good product with a company that will honor their warranties!!!
I had high hopes for this place. Went to go get my windshield replaced and during the replacement they broke a piece of my car off and the alignment of my windshield was never aligned correctly (the gentlemen told me that the heat would help to align it). I also replaced both windshield wipers and had to take my car back to have the part that was broken replaced as well as have the windshield realigned because I felt unsafe and was going to be driving to Florida. Then, on my … See more
RecommendedSomewhat lower pricing & fairly decent customer service
Worst place to get a window replaced! They broke my radiator for my door! I had to buy a new one an they gave me a “discount “ to replace it. I had to go back 4 Or 5 just so they can fix my window because it kept falling. Told me they didn’t put enough glue on the window. And it fell again. The guy comes to my house to fix it again after fall on me. And told me they gave me the wrong window an told bring the window back they would refund me. I called so I could get the Window taken out the Manger told me she’s not giving me ... read more
Business response:
Amber Butler, we’re sorry to hear about your experience at our shop. We truly apologize for any inconvenience that we may have caused you. Please visit us at autoglassnow.com/contact and one of our corporate team members will take a further look into your situation.
If you’re looking to get your glass here, I would steer far away. After the treacherous Norman hail storm, I called them and set up an appointment even called a couple times before to confirm they ordered my glass for the car & everything. I received 2 confirming texts the night before my appointment, drove 45 minutes with my grandmother following me for me to get there and them to tell me they accidentally sold my glass to someone else, and that I need to look elsewhere. SAVE YOUR MONEY.
Bad customer service. Told me to walk-in with no appointment then denied me service. When I confronted the owner about it she said it wasn’t her problem.
VERY RUDE AND UNPROFESSIONAL Ordered the wrong windshield for my car then told me I’d have to leave with my original windshield that they damaged even further after waiting 3 hours. Had to drive home in the rain with a Shattered windshield. The owner told me that I better be glad it’s not even more shattered and then told me to get out.
Frequently asked questions about Auto Glass Now Portsmouth
How is Auto Glass Now Portsmouth rated?
Auto Glass Now Portsmouth has a 4.7 star rating with 778 reviews.
When is Auto Glass Now Portsmouth open?
Auto Glass Now Portsmouth is closed now. It will open at 8:00 a.m.
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