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Auto Glass Now Portsmouth

4.7

About this business

Location details

3035 High St, Portsmouth, VA, 23707, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.7770 reviews
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Erstina Lett West's profile image
Erstina Lett West 
recommend  Recommended
3 years ago

Efficient, reasonable and high quality work. 

Amanda Brinkman's profile image
Amanda Brinkman 
recommend  Recommended
3 years ago

Great work for an affordable price! 

Glenn Heinrich's profile image
Glenn Heinrich 
4 years ago

Sold me a windshield with spots and marks all over. I tried to clean it...they would not come out. They say by me trying to clean it, that voided the warranty. Nothing in the warranty about that. They will not back their products. Wish I could post the picture here, but have done so on many FB car/car show and my pages. Pay more and get a good product with a company that will honor their warranties!!! 

Christina Cummings Whitley's profile image
Christina Cummings Whitley 
4 years ago

I had high hopes for this place. Went to go get my windshield replaced and during the replacement they broke a piece of my car off and the alignment of my windshield was never aligned correctly (the gentlemen told me that the heat would help to align it). I also replaced both windshield wipers and had to take my car back to have the part that was broken replaced as well as have the windshield realigned because I felt unsafe and was going to be driving to Florida. Then, on my … See more 

Heather Strickland's profile image
Heather Strickland 
recommend  Recommended
4 years ago

Somewhat lower pricing & fairly decent customer service 

Amber Butler's profile image
Amber Butler 
4 years ago

Worst place to get a window replaced! They broke my radiator for my door! I had to buy a new one an they gave me a “discount “ to replace it. I had to go back 4 Or 5 just so they can fix my window because it kept falling. Told me they didn’t put enough glue on the window. And it fell again. The guy comes to my house to fix it again after fall on me. And told me they gave me the wrong window an told bring the window back they would refund me. I called so I could get the Window taken out the Manger told me she’s not giving me ... read more

Business response:

Amber Butler, we’re sorry to hear about your experience at our shop. We truly apologize for any inconvenience that we may have caused you. Please visit us at autoglassnow.com/contact and one of our corporate team members will take a further look into your situation. 

Jordan Jennett's profile image
Jordan Jennett 
4 years ago

If you’re looking to get your glass here, I would steer far away. After the treacherous Norman hail storm, I called them and set up an appointment even called a couple times before to confirm they ordered my glass for the car & everything. I received 2 confirming texts the night before my appointment, drove 45 minutes with my grandmother following me for me to get there and them to tell me they accidentally sold my glass to someone else, and that I need to look elsewhere. SAVE YOUR MONEY. 

Minti Saini's profile image
Minti Saini 
4 years ago

Bad customer service. Told me to walk-in with no appointment then denied me service. When I confronted the owner about it she said it wasn’t her problem. 

Ritu Saini's profile image
Ritu Saini 
4 years ago

VERY RUDE AND UNPROFESSIONAL Ordered the wrong windshield for my car then told me I’d have to leave with my original windshield that they damaged even further after waiting 3 hours. Had to drive home in the rain with a Shattered windshield. The owner told me that I better be glad it’s not even more shattered and then told me to get out. 

Frequently asked questions about Auto Glass Now Portsmouth

How is Auto Glass Now Portsmouth rated?

Auto Glass Now Portsmouth has a 4.7 star rating with 770 reviews. 

When is Auto Glass Now Portsmouth open?

Auto Glass Now Portsmouth is open now. It will close at 6:00 p.m.  

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