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Auto Acceptance

2.2

About this business

Location details

12155 NE Airport Way, Portland, OR, 97220, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.268 reviews
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Eva Davini's profile image
Eva Davini 
on Google
2 weeks ago

payment website is annoying but works. the problem is that they never answer the phone if you do have an issue. pray you don't need to get anything done quickly 

Jason Scarborough's profile image
Jason Scarborough 
on Google
a month ago

The car lot I purchased from set my payment date incorrectly. After struggling to make the payment on time as a result, I finally called and spoke with Paul. I explained the situation, he was understanding and more than happy to work with me to set set my payment date to a better day for me. Thank you Paul, you were great to work with and very pleasant to speak to. I appreciate it!! 

Zachary's profile image
Zachary 
on Google
4 months ago

I’ve had a truly positive experience with Auto Acceptance over the years! Working with Shelly and Paul has been a delight; they have gone above and beyond to assist me in repaying a debt I incurred due to my own challenges. While I understand that some negative reviews might raise concerns, it’s important to acknowledge that staying on top of your payments and recognizing their role as a business can lead to a very supportive and accommodating relationship. I recommend Auto Acceptance for their versatility and dedication. I’... read more

LARINDA Walker's profile image
LARINDA Walker 
on Google
4 months ago

So I bought my car in December and made my payment in January on time. My payment was due yesterday February 20th. I personally drove and dropped my payment off. Their doors were locked so I put it in the payment drop box. Mind you they were open as it was 3pm. I just received a phone call at 8 am stating I have not paid. Even though they have not checked their payment box. Not my fault. Not a good start, as I was not late paying and the online system does not work. Not happy at all. Can not wait to refinance. 

Anna Hill's profile image
Anna Hill 
on Google
9 months ago

Honestly, we haven’t really had much issue with Auto Acceptance. They worked with us when we had to pay late. I have dealt with a few less than enthusiastic people but who is cheery all the time? I’m not. It is what it is. I really don’t personally feel like they’re bad as everyone is saying. We are two years in on our loan so things could change either way. UPDATE: SEPTEMBER 2024- They have still been just fine, lol. No issues, communication is easy and fast. Really no sweat! Don't listen to all of the negative reviews. Pay... read more

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Frequently asked questions about Auto Acceptance

How is Auto Acceptance rated?

Auto Acceptance has a 2.2 star rating with 68 reviews. 

When is Auto Acceptance open?

Auto Acceptance is closed now. It will open at 9:00 a.m. 

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