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Auto Acceptance
- Financial Services
- Portland, OR
About this business
Location details
12155 NE Airport Way, Portland, OR, 97220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve had a truly positive experience with Auto Acceptance over the years! Working with Shelly and Paul has been a delight; they have gone above and beyond to assist me in repaying a debt I incurred due to my own challenges. While I understand that some negative reviews might raise concerns, it’s important to acknowledge that staying on top of your payments and recognizing their role as a business can lead to a very supportive and accommodating relationship. I recommend Auto Acceptance for their versatility and dedication. I’... read more
So I bought my car in December and made my payment in January on time. My payment was due yesterday February 20th. I personally drove and dropped my payment off. Their doors were locked so I put it in the payment drop box. Mind you they were open as it was 3pm. I just received a phone call at 8 am stating I have not paid. Even though they have not checked their payment box. Not my fault. Not a good start, as I was not late paying and the online system does not work. Not happy at all. Can not wait to refinance.
Honestly, we haven’t really had much issue with Auto Acceptance. They worked with us when we had to pay late. I have dealt with a few less than enthusiastic people but who is cheery all the time? I’m not. It is what it is. I really don’t personally feel like they’re bad as everyone is saying. We are two years in on our loan so things could change either way. UPDATE: SEPTEMBER 2024- They have still been just fine, lol. No issues, communication is easy and fast. Really no sweat! Don't listen to all of the negative reviews. Pay... read more
This is hilarious!! If y'all MADE YOUR CAR PAYMENTS ON TIME you wouldn't have any issues. Nor would you ever even talk to these people. You have an outrageous interest rate because YOU DON'T PAY YOUR BILLS. Nobody else will finance you. There's a reason you had to go to a sub prime auto lender. Just make your payments!!!
Absolutely a horrible company! I’ve been waiting for a payment of over $2k to be refunded back to me for over a month! I’ve been diligent in calling asking when the payment would be refunded. Each time they would give me a date, it would get pushed back a week for some odd excuse. This is not an honest company. They are not trustworthy and unprofessional. This all started because a different form of payment was needed because of a bank issue. Unknowingly, the payment was double payed. Instead of the company reaching out to s... read more
Frequently asked questions about Auto Acceptance
How is Auto Acceptance rated?
Auto Acceptance has a 2.2 star rating with 66 reviews.
When is Auto Acceptance open?
Auto Acceptance is closed now. It will open tomorrow at 9:00 a.m.
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