Australian Unity Home Care Services

Leani Tegmann 

on Google

6 months ago

Was with his company for a year. First started off in the northern beaches before moving over to Parramatta, northern beaches administarion is useless however felt more like an actual team than with parramatta. Moving over to Parramatta was the absolute worst mistake I could’ve made. My wages went down to less than 41,000 a year, and I believe this is a combination of using AI to form the rosters and absolute disregard from office workers and supervisors. They simply say they don’t have enough work to go around, however, whe... read more

neil long 

on Google

a year ago

Been with Australian Unity since September 2023. Had 3 different service co ordinators in that time. One retired in December and wasn't notified until 3 month later who replacement was . The staff who come to carry out domestic duties are very good but the administration side is very poor. Been waiting over 6 months for shower rail which separate OT said was required. They followed it up with Aust Unity on 4 separate occasions but after receiving NO RESPONSES to phone calls and an email OT suggested l chase it up. Have dates... read more

Bisho Y 

on Google

a year ago

They don"t ring if they are changing the cleaning hours, they just turn up. Their policy is not to ring people on landlines which is rubbish!!! All elderly people have landlines they prefer to be contacted on. They never apologise or admit to their wrong doing. I have terminated the service. Very unprofessional and inconsiderate of the elderly, and have caused me much trauma and additional out of pocket expenses. 

Hope H 

on Google

a year ago

They don"t ring if they are changing the cleaning hours, they just turn up. Their policy is not to ring people on landlines which is rubbish!!! All elderly people have landlines they prefer to be contacted on. They never apologise or admit to their wrong doing. I have terminated the service. Very unprofessional and inconsiderate of the elderly, and have caused me much trauma and additional out of pocket expenses.