Australian Hot Water-Canberra

Robert Jakobs 

on Google

a year ago

I had a split system SANDEN 300L heatpump installed last week. Couldn't be happier with it and Australian Hot Water (Canberra) and the entire installation process. Some months back I got 6 or so quotes from a variety of hotwater companies in Canberra. I was exploring all options to replace my (almost 30 year old) existing gas hotwater tank (which was leaking). Among the best and most professional quotes was from Graham from Australian Hot Water. He wasn't pushy at all and on my request he gave me quotes for multiple hot wate... read more

Ant Vann 

on Google

a year ago

Absolutely useless. I called the 1300 number twice trying to reach the Canberra office, but was left on hold for over 30 minutes each time. I called their direct number and finally got through. I needed a hot water system installed asap in a rental unit. They insisted I get photos of the old one and send them through. I did this with some difficulty through the tenant, but sent them through as requested. No response received. Nothing. Should have googled them first, as it seems a lot of people get the same (no) response. Wou... read more

John Nothdurft 

on Google

a year ago

From initial contact at a sustainable living show to the final installation of our heat pump hot water system, Australian Hot Water, Canberra office has been five star. Kylie handled all the paperwork and installation details including rebates and the loan paperwork while Tyler and Ben were courteous and highly efficient in installing the system. The Duo Flo pair also gave clear advice on its operation and left the site in a very clean and tidy state. Highly recommend this company. 

Jessica Meyer 

on Google

a year ago

These guys were great. They had us quoted with a number of different quotes within 24 hours of making the call. And after accepting a quote we had a new HWS in in less than a week. We had a gas system previously and they changed it over to an electric system, providing their own electricians so that we didn’t have to have the extra stress of lining up an electrician ourselves and work out all the timing etc. They lose one star purely because we were supposed to have it complete on a Friday afternoon and hubby took the aftern... read more

Rowan Hearne 

on Google

2 years ago

AHW recently installed my new heat pump hot water heater. I wanted an efficient electric hot water system to replace my gas hot water system. I needed one that was lightweight and could be installed on my cantilever balcony, and was quiet too as it was next to my bedroom. So they installed a Sanden heat pump system that does the job. Great quality, professional and responsive.