Austin & Sons Plumbing

Clifford Archer 

on Google

2 weeks ago

ruben and tristan from the plumbing service came to sort out the flapper valve assembly in my kholer toilet. this was no simple task as the water tank in these particular toilets needs to be taken off to replace the assembly. both plumbers introduced themselves when they arrived and wore shoe covers before stepping into my home. they assessed the job at hand, then provided me with a straightforward quote. once i gave them the go ahead, they got started right away. when they finished the work i had agreed to, they tidied up t... read more

Ava Abbott 

on Google

3 weeks ago

I was dealing with some serious main sewer problems when I decided to contact Austin & Sons Plumbing. Their initial quote for line cleaning was $1,100, but with a wedding in the pipeline, I couldn't afford it at the moment. I sought advice from a family member, who recommended that I give Ruben a call. Ruben was incredibly helpful on the phone. He suggested I contact the county to snake the line first, as it was a free service, and he even provided me with the phone number. After the county had completed their work, Ruben ca... read more

Micah S 

on Google

4 weeks ago

I had a fantastic interaction with this plumbing service and I'll certainly be calling them again. The individual I spoke with to arrange the service, Jeffery, was extremely professional. He even managed to fit me in ahead of time when a slot opened up. The plumber, Craig, wasn't able to install my new shower/tub handles and spout that I had bought. However, he was very meticulous, professional, and patient in explaining why. It turns out, the shower/tub couldn't be accessed from the back without cutting a large hole in the ... read more

sydney snow 

on Google

a month ago

Jeffery responded to our call rapidly! We reached out in the morning and he was with us in no time! Scheduling an appointment was a breeze. Jeffery took the time to comprehend our issue, even going as far as contacting a large retailer to ensure they would install our fridge if the water shut off valve was located behind it. He's incredibly knowledgeable and amiable. The only minor thing that could have been improved was a heads-up call before his arrival. Otherwise, the service was reasonably priced and the workers, includi... read more

Gina Noble 

on Google

a month ago

Austin & Sons Plumbing did an excellent job. Jeffery and Tristan performed exceptional work. Jeffery managed to locate and mend a persistent leak that two other plumbers failed to fix. The repair required a significant amount of skill, but Jeffery demonstrated the necessary experience to get the job done. Tristan was a superb assistant throughout the process, even continuing to work through a downpour. Both displayed excellent customer service skills. They patiently answered all my questions and discussed various options wit... read more