Austin Radio & Speedometer Inc

Joseph W. 

on Citysearch

10 years ago

Terry is the owner. He is nothing short of a jerk. I have been dealing with him off and on for a few years, I finally had enough of his nasty attitude. He refused to make good on a repair that I have previously paid for. His own tech overheard me talking to Terry, then tech told me Terry is a liar. At the end, it is not worth the aggravation to deal him. Let the buyer be aware! 

Eddie D. 

on Citysearch

10 years ago

I am co-owner of an automotive repair facility and I have used Austin Radio occasionally for over 15 years. One has to deal with this character because he has absolutely no customer service or customer communications skills and he has a service that has little if any competition. I have noticed a slight let up in his attitude the last couple of years and a couple of ladies now occasionally at the counter. An example of his attitude. A few years ago I took him a customers old Volvo because the speedometer was inop. He was the... read more

iam a. 

on Citysearch

10 years ago

Review below copied from my Yelp review for Austin Radio repair because I'm lazy and don't want to retype it.... Just had my radio fixed by this shop. Very small shop. One guy owns it and maybe has a tech or two. Couple things.... 1. He has terrible reviews online. My mechanic recommended him to me and I asked my mechanic about the reviews. My mechanic said "yeah - he knows his stuff, just doesn't care [about reviews, customer service, etc]." This I can agree with. 2. The owner is rough around the edges. He comes off as gruf... read more

John F. 

on Citysearch

12 years ago

My Experience was quite different and very positive. Liekly, as I went directly to the technician (Mike) that did the work and throughly knew and enjoyed his job (he replaced an internal, hard to get to lamp inside the instrument clustter - very low level repair you can't get anywhere else). I believe the problem with the other reviews is perhaps not talking directly to the techs that do the work and dealing with, well, let us say the front office. I checked, if you need specialty take apart and solder low level items inside... read more

Dennis F. 

on Citysearch

12 years ago

Do not think about using them – Wow just wow. This place has jacked me around for several weeks and now they just destroyed my instument cluster and cant fix it and all I get is "ok" from them. Are you kidding me!!?? Not sorry or I can try to help... nothing. And they come up with more excuses then I can remember. I wish I would have never even heard of them. Rude as all get out too thats not a suprise with the quality of work they do. Thanx a lot you pile of crap place wasted 8 weeks and $200 in freight for sending this thi... read more

Nikki S. 

on Citysearch

13 years ago

VERY UNPROFESSIONAL – I have been hung up on three times while dealing with these people. I called asking how much this was going to cost me (being they were working on my part). The first estimate he gave me was 500.00 and when i called back a second time he said 180.00 hmm... big difference??? Two days after it was to be shipped back to me, i called to check the status of where it was and i was hung up on. I will never use these people ever again!! They are so rude, and make you feel like you should not be questioning them... read more

rebecca0811 

on Citysearch

13 years ago

THE BIGGEST CROOK IN TOWN – THIS OUTLET IS DISHONEST AND THE OWNER IS PERSONALLY RUDE AND A LIAR/THIEF BY ALL MEANS I TOOK AN INSTRUMENT CLUSTER TO BE REAPAIRED AT THEIR FACILITY AND THEY CHARGED ME $250 AND OBVIOUSLY THERE WAS NO WORK DONE TO IT HOWEVER I WAS TOLD THE WARRANTY WAS FOR A YEAR AND WITHIN 2 MONTHS IT FAILED AND THEY SAY WE HAVE A 0 DAY PARTS AND LABOR WARRANTY ON BACK OF TICKET SO THEIR WORD HAS NO MEANING.........NOT A RECOMMENDABLE PLACE GO ELSEWHERE BUT HERE!!!!!!!!!!!!! 

t9alle1 

on Citysearch

14 years ago

Dishonest and Overpriced – I took my 2000 Jeep Cherokee in have a couple of speakers that were not functioning examined. I explained that I thought there was a wiring problem because the speakers sound great they just cut in and out sometimes as if there was a bad connection. I was told that the two speakers were bad and they would need to be replaced. I tried to argue but he he wouldn't budge. His estimate for repairs was $100 parts and labor. After the work started he called said he found a faulty wire and that it would co... read more

Houstonian01 

on Citysearch

14 years ago

Should have listened to the other reviews – I called Austin Radio, which I was referred to by a local auto repair shop, to fix an optical car radio amp. On the call they seemed willing to help me and assured me that I could just bring in the amp, I did not need the car. The person stated they had expensive testing equipment that could find out if the amp’s circuits had issues. I was told they change $85 per hour and it would most likely take about two hours to fix. I also received assurance that they had the parts. Two days ... read more