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900 W 38th St Suite 400, Austin, TX, 78705, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Absolutely the worst experience I have ever had with a doctor’s office. I was on hold for over 45 minutes on four seperate occasions. Each time I was told that a nurse would call me back within 24 hours. I was never contacted at any point so I continued my futile attempts to communicate. I eventually decided to visit the office in at the urging of my primary doctor in the middle of June. This was three months after my appointment in March. This was the only way I was able to communicate with them. The office manager came out... read more
Can’t get anyone to answer the phones. Frustrating beyond belief
My review is only to the shuttle driver Jose. He is so rude and disrespectful. I do not know how someone like him works here. I recorded a full video of him. Very disappointed to come here for treatment only to be harassed in the parking lot on arrival.
The staff was excellent and the tests I took (Vascular Advantage and Heart CT) were swift. Be aware that communications aren't always clear or rapid -- most personnel don't actually know the entire process, some items must be done via the phone, there are some items distributed via "my chart", yet the final results including interpretation arrive weeks later via snail mail. This hodge-podge of methods can be confusing, especially upon receiving initial results. When in doubt, the practice manager knows what's going on.
Austin Heart - Central Park Building has a 4.8 star rating with 147 reviews.
Austin Heart - Central Park Building is open now. It will close at 5:00 p.m.
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