Austin ENT Associates

AJ 

on Google

a month ago

i had a good visit and really appreciated everyone who helped me. they were friendly, my wait wasn’t long (although honestly give yourself 20+ mins for paperwork if you don’t do it online), and dr. ratcliffe was kind and helpful. he made sure i felt good about our appointment and explained what i needed to know well. refreshing bedside manner! 

Justin Lawhorn 

on Google

2 months ago

Austin ENT staff and young lady who did my hearing test were great! Fast check in and did not wait long in lobby and I saw Dr Zapalac. He was great, took tike to talk with me and go through my ear that I had a busted eardrum and some hearing loss. I highly recommend this office! 

Sylvia Munoz 

on Google

2 months ago

Very clean and all the office staff are very professional and nice. I was able to get an appointment within a couple of days. Dr. Zapalac was very kind and listened to my concerns about a procedure he did in office that same day. Everything turned out well he even called me back because I had some follow-up questions. I highly recommend Austin ENT. 

Cambria Sawyer 

on Google

3 months ago

Unfortunately, I did not read others’ reviews on here about this clinic’s billing practices before booking an appointment, but there’s a reason they have a low Google rating. I echo many other patients’ experiences of coming in for a seemingly routine visit, only to receive a bill of several hundred dollars after already paying my visit copay. The reason for the extra bill? The doctor looked in my throat with a scope for 45 seconds. The clinic has seemingly forgotten that the “T” in ENT stands for “throat,” and that it’s kin... read more

Kathleen Siddiqui 

on Google

6 months ago

I have posted a review before but I feel compelled to do so again because the doctors here are so exceptional. My daughter has an ear infection that is resistant to antibiotics which has required a referral from Dr. Zapalac to a neurotologist and an infectious disease specialist. I wish he could hold the title of ENT, neurotologist, and infectious disease specialist, because he is by far the most helpful and professional. It just reaffirms for me why I came to this clinic in the first place, because the doctors here treat an... read more