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Aurora Vision Center
- Laser Eye Surgery/Lasik
- Milwaukee, WI
About this business
Location details
3003 Good Hope Rd, Milwaukee, WI, 53209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In this modern day it took entirely too long to get my glasses. .had i known they had to be sent someplace else to.have the lense placed into frames that i alteady had.and or that it would take this long.i would gone some place else.....further..there needs to be more trainging on customer service for the clerk optical clerk or whoever sits at that frontdesk and has 1st contact with "paying" customers,...a little decorum and proper custo mer service goes a long way and rudeness on the part of an aurora employee has no place ... read more
Rude and unprofessional
I was told that glasses would be available in 1 to 2 weeks after placing the order. I gave the optical shop my prescription on 3/27/24 and my glasses weren’t ready until 4/26/24, that’s 31 days. Enough said? Not quite. When I picked up the glasses there was no acknowledgement, much less an apology by optical shop staff for the long delay in delivering my glasses to me. Customer service quality? Buyer beware.
I was told that glasses would be available in 1 to 2 weeks after placing the order. I gave the optical shop my prescription on 3/27/24 and my glasses weren’t ready until 4/26/24, that’s 31 days. Enough said? Not quite. When I picked up the glasses there was no acknowledgement, much less an apology by optical shop staff for the long delay in delivering my glasses to me. Customer service quality? Buyer beware.
They were polite, service was good and I had a great experience with them.
Frequently asked questions about Aurora Vision Center
How is Aurora Vision Center rated?
Aurora Vision Center has a 2 star rating with 13 reviews.
When is Aurora Vision Center open?
Aurora Vision Center is closed now. It will open tomorrow at 8:00 a.m.
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