Aurora Charter Oak Hospital - Covina, CA

Tasha J. 

on Birdeye

4 years ago

Tonight i went to be by my daughters side at aurora in covina calif when i arrived and sat with her before her assesment a bug crawled out of her hair the staff never asked me if i had conservative ship or power of attorney which i do have ahe took my daughter in a room and proceeded to ask her wuestion although my daughter is 19 i advised the nurse i needed to be present but she was rude and shunned me on i allowed her to be disrespectful because i knew she was violating our rights ive recied confidential information from a... read more

Camryn E. 

on Birdeye

4 years ago

This place still serves food in plastic styrofoam plates but the food is healthy there up in the front lobby when you get in that place they have sceneries that you can see outside from the window I was staring out of claudia was my favorite person but yeay for teens they have school they make you participate every single day and we teens had to listen to therapists talk to is about our habits the reasons why we came to this place some of their therapists there were ok they were nice and they actually listened to me and afte... read more

Erika S. 

on Birdeye

5 years ago

Please please never go here absolutely the worst place to get well they will keep you in longer to suck up your insurance they will throw you out the second the insurance is gone they will lie they will cheat they will steal .they use cheap amateur first and second-year students to run groups who are almost retarded .they will threaten you at night and try to hurt you into following the rules. they feed you horrible cheap food heating up in styrofoam which is been against the EPA law for over 10 years. they are probably the ... read more

Sue A. 

on Birdeye

6 years ago

For anyone who has received substandard treatment at Aurora Charter Oak hospital and would like to pursue legal action due to their illegal practices, please email me at sueauroracharteroak@gmail.com This place and their practices needs to be stopped. You can also file complaints with https://www.jointcommission.org/report_a_complaint.aspx https://hfcis.cdph.ca.gov/LongTermCare/ConsumerComplaint.aspx http://file.lacounty.gov/SDSInter/dmh/159183_Grievance,AppealForm_English.pdf https://ocrportal.hhs.gov/ocr/cp/complai... read more

Lou 

on Birdeye

6 years ago

I was working for the US Secret Service in 2010 and I collected some documentation proving that a colleague was acting illegally and I sent it to my elected politicians and some lawyers. The USSS fired me illegally soon after that and I've been unable to find any job in any industry in any part of America for the past seven years, so I have been teaching at the university level in Saudi Arabia for the past four years. I was in Los Angeles to process my Saudi work visa and for no reason the LAPD confiscated a few thousand d... read more

Mike V. 

on Birdeye

8 years ago

There were CASE MANAGERS and Head Nurses that need to let go/FIRED!!!!! THEY DO NOT LIKE THEIR CAREERS!!!! And it is SAD that they are there w just a JOB!!!I was introduced to a new med and was weaned off a Clonazepam. My Dr. tried this while I was at home. I fell and obtained a deep gash as I fell on a marble table and split my chin. I was taken to UCLA E.R. and obtained 8 stitches to my chin. When my 200 lb body as I am 6ft tall fell to the ground after I bit my finger and required stitches as well. If not for my finger... read more