Aurand James A MD

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Fairly Easy 

Anonymous 

on Wellness

13 years ago

Did this provider seem well-trained and experienced? Absolutely, they were an expert! Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Do you feel that you could have received better service somewhere else? Definitely not; I received the best service ever! Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I ... read more

Anonymous 

on Wellness

13 years ago

Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Was this provider late to your appointments? Sometimes, it was a little frustrating 

Perry Cusmano 

on Wellness

13 years ago

Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Dr. Aurand and st... read more

halophila 

on Wellness

13 years ago

They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. When comparing them to others I have visited for the same condition, they are among the best I have seen. 

Anonymous 

on Wellness

13 years ago

Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected Does this provider promptly return your phone calls? Yes Were the waiting room chairs comfortable at this family doctor's office? Yes Was this provider's staff friendly? Friendly Enough 

P Cusmano 

on Wellness

13 years ago

As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They were late a few times to my appointments. I wish they had made more of an effort to be on time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I c... read more

Anonymous 

on Wellness

13 years ago

Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Does this provider ever overbook appointments here? Never! They have lots of business, but they do such a great job of never overbooking. Would you recommend this family doctor to others? I Already Have 

Anonymous 

on Wellness

13 years ago

Are you going to visit this provider again? If I need to, I'll return Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly Does this provider welcome questions? Yes, they don't mind answering my questions Does this family doctor use current and safe equipment? Yes Did this provider answer all of your questions? Yes