Auntie Anne's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Auntie Anne's

2.7

About this business

Welcome to Auntie Anne's located at 60 Smithfield Blvd.. Our soft pretzels are made with delicious dough, twisted and baked to a golden brown perfection. A visit with us will satisfy all of your snacking cravings. 

Location details

60 Smithfield Blvd Space D108, Plattsburgh, NY 12901, Plattsburgh, NY, 12901, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.718 reviews
Select a rating
James Williams's profile image
James Williams 
on Google
a month ago

Other than my hotdog pretzel bites being crunchy solid because they were so burnt from being under the warmer for hours on end, the cheese was nice . Also the last time I was there they dropped a pair of tongs on my head, they fell onto the ground so I handed them to the lady and she proceeded to use them for another customer….CRAZY but okay. Atleast wipe them or something 

Kassidy Matott's profile image
Kassidy Matott 
on Google
8 months ago

I ordered food and didn’t get the right order whatsoever. I spent almost $30 and got one pretzel, not even the right one. I tried to call and get it sorted out and the employee I spoke to was extremely rude and hung up on me. I have been trying to call back and I’m getting no answer. Horrible service. 

Emily B's profile image
Emily B 
on Google
10 months ago

If I could give a half star review I would. Service was so bad and nobody is ever there. There are never workers and the food looks like it’s days old. When a place say they are open you would think workers would be there to serve you right? Well I guess not. The food is really hit and miss and is so expensive for an amateur pretzel. 

Gavin Jarvis's profile image
Gavin Jarvis 
on Google
a year ago

On april 7th at about 5pm, My fiance and I decided to get aunti Anne's pretzel bites while walking in the mall, when we got to the counter there were a few people in line before us. when the worker noticed us in line she rolled her eyes, there were no pretzels in the case. So we ordered and waited, but as others got in line behind us they just kept rolling their eyes and cussing loud enough for customers to hear, every time someone would in line. we get our bites and they were still doughy, not cooked all the way. I have to ... read more

Amanda Wood's profile image
Amanda Wood 
on Google
2 years ago

Prices are a lot higher than anticipated. Staff is friendly and kept their area tidy. 

View all google reviews

Frequently asked questions about Auntie Anne's

How is Auntie Anne's rated?

Auntie Anne's has a 2.7 star rating with 18 reviews. 

When is Auntie Anne's open?

Auntie Anne's is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com