Audiology Services - Otolaryngology/Head and Neck Surgery Center at UWMC

John Saalwaechter 

on Google

6 days ago

Excellent experience at this clinic. Front desk staff were helpful and friendly. The provider started my appointment on time, was well prepared concerning my case, listened well and was in no rush, treated my symptoms, and gave me good follow up advice and information. 

Jules Orr 

on Google

2 months ago

The support staff at this clinic are as good as any I have experienced. The pre and post surgery staff was also top notch. That said, the execution of medical procedure on my ear yielded zero improvement in my condition. In my post surgery visit Dr. R. told me that my ear was way better after I told him I was still getting water trapped and it felt exactly the same. He literally told me to use a silicone ear plug and wear a rubber head band if whenever I shower or go in the water. I was dumbfounded and the medical assistant ... read more

Martin Burke 

on Google

8 months ago

Warning - they have very high surprise fees and they don’t answer the phone even in a crisis. The clinic is fine and the people are nice enough but beware that simply asking for an evaluation of your breathing will cost much more than a regular copay. After my insurance coverage paid their part, I was charged $500 for a “new patient” fee. If they would have told me this when I made my appointment I would never have made it. All they did was look up my nose, say I had a small blockage and prescribe a steroid. 20 minutes at th... read more

Alex Lee 

on Google

10 months ago

My partner showed up at 2:45 for a 3:00 appointment. They said doctors were 40 min behind schedule. At 5:00pm still no doctor and she’s been sitting there for over 2 hours. Nurse said doctors were behind since the first patient. How is that possible? What are the doctors here doing? This place sucks avoid if possible. How are you this behind on appointments? How is this place running like this? What a joke