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Audi Rochester
- Car Dealers
- Rochester, NY
About this business
We are a premier luxury car dealer serving the communities of Rochester, Pittsford, Webster, and Fairport since 2011. Our large inventory of new Audi vehicles includes favorites like the spacious Q5 and Q7 SUVs or the stylish A4 sedan. We also offer a selection of quality used vehicles to fit any budget, including certified pre-owned models and vehicles priced under $15,000. Our in-house finance managers are here to help with loans and financing so you can get the vehicle you need at the payment you want. Even if you have ba... read more
Location details
3955 W Henrietta Rd, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The car had already been sold
Business response:
I am sorry the vehicle you were interested in ended up being sold. I am sorry about that. We hope to earn your business in the future. Kevin I Parker, General Manager/Managing Partner
They contacted me to tell me it was sold
Very friendly and helpful.
Business response:
Thank you for choosing the Garber Automotive group for your recent vehicle needs. We appreciate your business. Kevin I Parker, General Manager/Managing Partner
Kept the listing up well after this car was sold, or bait
Business response:
John we work with inventory management companies to help update our websites with our inventory on a weekly, most likely daily basis. Sometimes things are SOLD and there are still showing because the system has not updated to reflect that yet. I assure you we try to get things removed from the website as quickly as possible.
Terrible and unprofessional service. Contacted, they replied including detailed pictures of car, I made reasonable offer for a Boxster that has been on their lot for almost 200 days (!) and then they did not have the decency to return phone calls or text messages. Waste of my time. I ended up ordering a built to my spec Boxster 718 from a different dealer (of course) so as not to have to deal with such used car dealer run around.
Business response:
I am sorry your experience working with us was not a 5-star experience. We value the feedback of our customers and certainly strive to provide the best experience they deserve. We fell short on this with you and I do apologize for that. I will be working with the staff and managers at that store to use this as a coaching moment. Kevin I Parker, General Manager/Managing Partner
Got back to me right away.
Business response:
Thank you for sharing your feedback with our Garber team. We appreciate your business. Kevin I Parker, General Manager/Managing Partner
Professional friendly staff. Helpful to my needs in finding the right car. No pressure and knowledgeable.
Business response:
Thank you for choosing Garber Automotive for your recent vehicle needs. We appreciate your business! Kevin I Parker, General Manager/Managing Partner
Provided helpful info quickly
Business response:
Thank you for choosing Garber Automotive and for sharing your recent experience. We value your business! Kevin I Parker, General Manager/Managing Partner
Responsive, I didn't purchase a vehicle from them. I went in a different direct. Courteous.
Business response:
Thank you for the 4 stars review. If there is anything we can do better in the future to earn your business, please let us know. Kevin I Parker, General Manager/Managing Partner
Frequently asked questions about Audi Rochester
How is Audi Rochester rated?
Audi Rochester has a 4.8 star rating with 2,600 reviews.
When is Audi Rochester open?
Audi Rochester is closed now. It will open at 9:00 a.m.
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