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Audi Pittsfield
- Automotive
- Pittsfield, MA
About this business
Location details
600 Merrill Rd Pittsfield, Pittsfield, MA, 01201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I’ll be candid, I have been pretty disappointed with my experience of purchasing my car from Audi Lenox. I live in NYS, about an hour away from the dealership. The salesman, David, helped me find the car I was interested in, a used 2019 A6, and gave me an agreeable test drive of it. We did noticed that one of the cameras on the car was defective but I was told it would be fixed immediately if I chose to buy the car. I decided on the to buy the car and was very excited about it. Once I agreed to purchase it, I was offered the... read more
I cant thank the sales staff enough they acted as a team and made the entire process incredibly easy!
Absolutely horrible experience buying the vehicle back in December, I was forced into a warranty that I didn’t want, but was told if I didn’t sign up for it, I wouldn’t be able to drive it off the lot despite the bank already approving me. Thankfully, I was able to get a hold of the warranty department, explaining the situation and they were able to cancel it, and refund me $3200 off my car loan. I won’t be buying another vehicle at this dealership or have my vehicle serviced again, they were taking advantage of me because o... read more
Wow! I was promised that when my personal check cleared, my Audi from Lenox Audi would be delivered. 3/24 my check cleared. I did not receive my car until late afternoon 3/26. My 3-year old car (I assume “off lease” ) vehicle was not returned to Audi of Lenox with a second expensive second “key fob”. Not my problem, or issue, although I am due a second fob.
I am disappointed with my experience at Audi Lenox. The sales team initially appeared professional and straightforward, which is why I chose this location. However, this also made what followed even more frustrating. This involved a brand new Audi Q5 that was delivered with an emissions-related check engine light already on. I was told it was normal and that it would resolve itself. It did not. Within days of driving the vehicle, multiple serious warnings occurred, including limited brake functionality, loose wheel alerts, e... read more
Frequently asked questions about Audi Pittsfield
How is Audi Pittsfield rated?
Audi Pittsfield has a 4.5 star rating with 181 reviews.
When is Audi Pittsfield open?
Audi Pittsfield is closed now. It will open tomorrow at 9:00 a.m.
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